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The Dome at Oakdale Theatre - Wallingford, CT - Reviews page 1 - Judysbook

The Dome at Oakdale Theatre

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95 South Turnpike Rd
Wallingford, CT 06492
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(203) 269-8721
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my wife and I drove over an hour to find out that the show was cancelled we were treated like we were not worthy of even being supplied with a reason. The lobby was full of peopl...

oakdale cancellation of show"" we dont care attitude"" 12/19/2009

my wife and I drove over an hour to find out that the show was cancelled we were treated like we were not worthy of even being supplied with a reason. The lobby was full of people like my wife and I not knowing what was going on. The people in front of us were there tonight because the show they came to see thursday night was cancelled. We were approached by a loud rude lady yelling who said you can either replace your tickets with tickets for tomorrow, or get a refund,no exchange for a future show, and no explanation, no apology for not having the show just loud rude yelling and unfriendly treatment. There was also a man who had a very disgruntled attitude who was busy yelling out to people that had charged their tickets that they could call a number he had scribbled on pieces of ripped up paper to receive a refund.My wife and I ignored this rude lady,and unhappy little suited man and waited in line for about a half hour and spoke to the ticket window lady. She couldnt have been more pleasant and insructed us to take our tickets home and call monday to exchange them for a different upcoming show. My wife and I felt that was an acceptable solution and I will call monday and hopefully they will make good on their promise you would think that this venue would have a more professional and efficent way of handling a show cancellation Pros: one lady in ticket booth is the only bright spot Cons: We dont care about you,it's all about them attitude more
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