JavaScript is not enabled.
The Cleaning Authority - Dallas, TX - Reviews page 1 - Judysbook

The Cleaning Authority

Claim
marker
9619 Wendell Rd
Dallas, TX 75243
marker
(214) 340-7743
Incorrect info? Correct your listing

Reviews

( 0 )
( 0 )
( 0 )
( 0 )
( 3 )

Best

All reviews seem negative

Worst

If I could give no stars, I would. We have had this companty for 4 or 5 months now. In the past 4 weeks (they only come every other week) they have not showed up nor has anyone ca...

NOT A REAL CLEANING AUTHORITY 5/21/2012

If I could give no stars, I would. We have had this companty for 4 or 5 months now. In the past 4 weeks (they only come every other week) they have not showed up nor has anyone called to let us know they weren't showing. The last excuse was staff quit and who would wonder why?! If they get paid like I get my house cleaned, they should quit. The ladies who have recently cleaned our home have been 3 to 5 hours late, always at the latest hour before dark, and, of course, after a hard days' work, they are ready to leave. Therefore, they have done a shoddy job at best in cleaning my home. I am so angry I could spit nails. I will be finding a replacement cleaning company. more

Ridiculous Policy 9/15/2009

If you ran a maid service, and you set up a schedule with a customer to send maids out to the customer's house every other Tuesday between 7:30 and 8:00 AM, but then one day you decided to change the time from morning to afternoon, would it occur to you to let the customer know about the change? No? Then you would run your business just like The Cleaning Authority! Change the time but don't tell the customer. And, if the customer called that morning wanting to know why the cleaners were late, would you say, ""Oh, we have you down for this afternoon,"" and if the customer asks, ""Why didn't someone tell me?"" you say, ""You don't have a time constraint on your account,"" then once again, you are running your business just like The Cleaning Authority! If the customer says they should have been called about the time change, and if you just keep repeating ""no time constraint"" as if that excused your lack of common sense, then hey, congratulations - you run your business like The Cleaning Authority! But, if you're like a normal, sane, considerate business owner, you would of course let your customers know when there's going to be a change in the schedule. That's because you know that's the way things work in the real world. If a regularly scheduled service needs to be rescheduled to a different time, it makes sense (to sensible people, anyway) to let the other party know about the change beforehand, now doesn't it? At the very least, you would expect an apology, right? But not if you run your business like The Cleaning Authority! There's no apology. There's no admission of having been inconsiderate, not to mention unprofessional. No, not at all. Your customer was just supposed to ""know"" somehow that you had changed the schedule without warning, and the *customer* is wrong for being upset about it. What an idiotic, ridiculous policy. more

Should be called ""Lack of Cleaning Authority"" 8/15/2009

I hired the Cleaning Authority after my baby was born and I was too tired to do anything except take care of her. The company never got anything clean other than removing the surface dirt and dust. The floors and tub were always dirty. Cons: They don't get the house clean more
< Previous 1 Next >
CYBERWEEK:
50% OFF all yearly plans
Use CYBERWEEK at checkout. Expires 12/4/2016

Best Deals and Recommendations