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The Clairmont Austin - Austin, TX - Reviews page 1 - Judysbook

The Clairmont Austin

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12463 Los Indios Trl
Austin, TX 78729
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(512) 879-1451
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Reviews

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Best

To The Management and Staff at The Clairmont,\r As we continue to work with medical health care pros. To determine what might be my mom Jeanne’s next resting place, I felt the ne...

Worst

There is a real problem with inconsistent management in the past years. Sometimes the mangers are good and sometimes they are very insensitive and argumentative. This has gone on ...

Resident Family Testimonial 3/8/2012

To The Management and Staff at The Clairmont,\r As we continue to work with medical health care pros. To determine what might be my mom Jeanne’s next resting place, I felt the need to extend to all of you my heartfelt thanks for what you do on a daily basis.\r \r Two years ago I was driving to Lockhart two or three times a week to assist my mom with her shopping, housekeeping and medical needs. When that level of independence proved to be too much for her to negotiate, I was lucky that my brother Stuart and his wife Helen knew about the special place that is The Clairmont.\r \r During my visits over the past 11 months, I have observed and enjoyed many musical and social activities at The Clairmont. I have always been impressed with the level of dignity and respect you provide for your residents. This level of care cannot be easy to maintain, and it reflects well on everyone there from the kitchen staff to the management.\r \r Thank You,\r \r Bruce Crane more

Inconsistency in management 8/14/2011

There is a real problem with inconsistent management in the past years. Sometimes the mangers are good and sometimes they are very insensitive and argumentative. This has gone on for years ... more

The staff seemed fine to me 10/29/2010

I went there to vote, and they didn't seem annoyed when I asked all about that on the phone. Also they were fine about giving me directions back to the Library.\r \r ...and now for a public service announcement:\r \r If you run out of dishwasher soap, don't try to get by with laundry detergent.\r \r jdat747.blogspot(.c0m)/2010/10/why-laundry-detergent-is-not.html\r \r more

The Staff is Terrific!! 9/21/2008

The preceding review seems to be short on facts and long on outright untruths! The individual complaining of mistreatment neglected to mention that she was barefooted,asleep, and loudly snoring on the sofa in the lobby of the Clairmont. The manager quietly awakened her. She was, I'm sure, embarrassed and ready to blame anyone but herself for her inappropiate behavior. There were several other witnesses to this angry outburst. In the 35 years, collectively, that Carmen and Suzanne have worked with and for seniors, it has always been with the utmost professionalism. Congratulations, Madam, you are the first to make such false accusations! The Clairmont Retirement Community is a wonderful, warm home for over 135 senior citizens, all of which are cared for by a loving and caring staff, especially the management team. Please stop by anytime and see for yourself!! more

Nasty Service by Managers Suzanne and Carman 8/3/2008

I went to visit my relative at Clairmont. I was treated with nasty attitude by the facility managers, Suzanne and Carman. When I asked the manager her name, she replied in a horrible tone ""Suzanne, Do you want me to spell it for you?"" She asked me to leave the facility.\r I walked to the management office to get the corporate office information so I can express my concerns to the corporate office. Suzanne's husband told me that they won't give me the corporate information because they knew I was going to complain about them. They even threatened me that if I complained, they would know who I am. I totally could not believe this nasty treatment and why they are in a position to handle customers. I hate to think how nasty and impatient they are with the elderly residents there. more
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