The preceding review seems to be short on facts and long on outright untruths! The individual complaining of mistreatment neglected to mention that she was barefooted,asleep, and loudly snoring on the sofa in the lobby of the Clairmont. The manager quietly awakened her. She was, I'm sure, embarrassed and ready to blame anyone but herself for her inappropiate behavior. There were several other witnesses to this angry outburst. In the 35 years, collectively, that Carmen and Suzanne have worked with and for seniors, it has always been with the utmost professionalism. Congratulations, Madam, you are the first to make such false accusations! The Clairmont Retirement Community is a wonderful, warm home for over 135 senior citizens, all of which are cared for by a loving and caring staff, especially the management team. Please stop by anytime and see for yourself!!