I love that although we have only been there a short time when we walk in the door and to her classroom everyone from the Director to the receptionist to every teacher knows her name and says hi. We transitioned from a nanny and were very apprehensive about daycares in general. I was pleased with the attention and expectation setting we received. We have seen a staff that is caring, professional, and has a passion for children. My child says her teachers name over and over. I am very pleased with the decision to use this daycare facility. The only reason I don't give 5 stars is that I found other facilities that had more programs and amenities but were also considerably more expensive. Almost double.