While the selections are probably some of the best in the area, I am disappointed. I ordered a custom fixture that cost $1500. I was told the artist would be firing my glass bowl the next day, but because of the busy schedule the driilling and the hardware could not be done until 3 weeks later. I watched the sales person put my order down in their appointment calendar to be worked on those days. I left the store with a date that it would be ready. The day before the date, I had not heard from them, and called to follow up. They did not have an answer for me, so would call me back. When they returned the call, I learned there were delays, and I would have to wait another week. I am disappointed that I was not notified about the delay, and their attitude about it. I believe if I had not called, they would not have given it priority, and the delay would have been longer than a week.
Pros: small selection but the best of the best. great for craftman and antique homes
Cons: limited parking, higher prices with lower than expected service, unsatisfactory follow up