Too long of a line outside, so we decided to call and order it to go.
It was in the evening during their busy time, around 7:00PM.
We were told it would be 20 minutes.
We came back in 20 minutes.
Wanted to start eating the food right away out in the car.
Being so busy, we expected the food to be HOT from the kitchen.
It was far from it. Onion Rings tasted like they were made 1/2 an hour ago.
Fries were the same way, both were cold.
Sorry, but nothing like hot and fresh.
Being so busy, I could not see how they could have such cold food.
Juicy Lucy's were hot. But, not super hot like the cheese is suppose to be.
That is why you have to be careful. Definitely did not have to worry about that.
Maybe they cook their food way to early. Try to keep it hot until served.
Then serve the crap to the To-Go orders, thinking it will be cold by the time they get home anyway. We ate it right away after we got outside.
I will NEVER buy To-Go food from them again. They lost my respect on that one.
Maybe I will visit them during less busy time, just to see how they treat customers who dine there.
I have been to Matt's, though not to go experience. Smaller and busy, wait for seat.
But, all of their food was right off the grill hot.
Definitely had to be careful to eat their food.