I have been coming to the MeltingPot in Seattle for a few years now. My husband and I got engaged there three years ago and we treat ourselves here every six months or so. The atmosphere is nice and private, the food is pretty good, and the service is usually on par. Lately though, it seems like the server (s) we have had in the past keep disappearing from there. We generally request a specific server who we have had in the past who we like and get put into his ""area"". At seems like these servers we used to request are never there anymore for certain reasons and we are given new servers. The only problem is, that the last two times we have gone we have been given two servers that weren't really all that great. They were okay, but when my husband and I dine there, we are looking for an experience. The server should play into that roll. We used to love Candace as our server, she was really on top of her game, gave great suggestions, and was really friendly. We always asked for her and she was our server for quite sometime. One day, we came and in the hostess told us she no longer worked there. We were seated with another server who we took a real liking to. Once again, the Meltingpot is about the experience and service is important here considering there is a big interaction with your server. So we came back three times and had the same server and things were great there. He was on top of his game, always knew the perfect wine to go with our meal, had a lot of charm, and always made us laugh. We called in for our anniversary two weeks ago and was told he wasn't there anymore. We came in for our anniversary and the service was horrible. We asked what happened to our server (Giancarlo) and our server told us he was let go. That made no sense to me at all! Well anyway, our anniversary didn't go so well. Our server had no idea what she was doing and had no knowledge of wine pairings. How can this happen at a nice restaurant where service is key?
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