top 10

The Cheesecake Factory

Claim
marker

300 Boylston Street (at at Florence St)
Chestnut Hill, MA 02467

marker
(617) 964-3001
Incorrect info? Correct your listing
Photos
The Cheesecake Factory - Chestnut Hill, MA
The Cheesecake Factory - Chestnut Hill, MA
The Cheesecake Factory - Chestnut Hill, MA
The Cheesecake Factory - Chestnut Hill, MA
The Cheesecake Factory - Chestnut Hill, MA
The Cheesecake Factory - Chestnut Hill, MA
The Cheesecake Factory - Chestnut Hill, MA
The Cheesecake Factory - Chestnut Hill, MA
The Cheesecake Factory - Chestnut Hill, MA
The Cheesecake Factory - Chestnut Hill, MA
The Cheesecake Factory - Chestnut Hill, MA
The Cheesecake Factory - Chestnut Hill, MA
Reviews
( 3 )
( 2 )
( 1 )
( 0 )
( 1 )

Best

I never get tired of this place because the menu is so enormous and everything is usually great. I...

Worst

My sister and I decided to have lunch at the Cheesecake Factory in Chestnut Hill, MA yesterday. We were seated fairly promptly as the restaurant was not that busy. However, we wai...

large quanities. Been here few times> LOVe the... 7/11/2008

large quanities. Been here few times> LOVe the ambience. Very cheery place. good place to have fun, etc, etc. more

large quanities. Been here few times> LOVe the... 7/11/2008

saucyspicysoy Provided by Partner
large quanities. Been here few times> LOVe the ambience. Very cheery place. good place to have fun, etc, etc. more

Don't come here unless you're white 5/28/2008

My sister and I decided to have lunch at the Cheesecake Factory in Chestnut Hill, MA yesterday. We were seated fairly promptly as the restaurant was not that busy. However, we waited maybe 30 minutes and still, our waiter (who we saw walk by a few times), did not bother asking if we wanted drinks or appetizers. In fact, after 30 minutes, he did not even introduce himself or say it would just be a little while longer. We watched as the women around us were served their food, and still, my sister and I kept waiting. After 30 minutes, another group of women were seated right next to us and he promptly took their orders, while walking right by my table. At that point, my sister and I decided to leave. I don't know if we were not served because unlike the women all around us, we don't have blonde hair and blue eyes (in fact, we are not even white), or if there's some other less-convincing reason. But she and I were at least expecting to receive some service at this establishment and not treated as if we did not exist. I've never spoken to management about anything concerning problems with service before, but this incident was just too blatant to be kept quiet. I went to speak with the staff behind the counter, but they were not of much help. They simply said, ""Sorry"", and that was that. In this day and age, I'm frankly appalled that behavior like this is still occurring. Of course, this mentality manifests itself in more subtle ways at times, but this time, it just seemed a little too obvious. I was born and raised in the area where this restaurant is, and have never complained or felt prejudice growing up my hometown. This was very disturbing. Pros: The restaurant was clean and we were seated promptly. Hostess was very nice. Cons: Everyone sitting around was being served except for us. more

I never get tired of this place because the menu is so en... 6/21/2007

I never get tired of this place because the menu is so enormous and everything is usually great. I... more

I never get tired of this place because the menu is so en... 6/21/2007

misscrystal Provided by Partner
I never get tired of this place because the menu is so enormous and everything is usually great. I recommend the louisiana chicken penne more

Passable 2/9/2006

Note that this Chestnut Hill location in the Atrium is probably a little bit weaker than some other locations. Service tends to be slower and mixed up. Food comes out cold a lot. Waits tend to be long, sometimes just because they aren't very fast to pick up and make the table. Seems like a management issue. We still come here because it's convenient and beats the other Chestnut Hill mall options. Great menu variety and good food (for a chain). Portions are huge, so the value is good even if the per entree price is high. You can split most things between 2. Pros: Portion size, Menu variety Cons: Mixed on service, Lukewarm food, Long waits more

little bit costly 8/28/2005

this atrium mall restaurant is costly stuff for daily eating, though the food is awesome. visited this place during our team's lunch, only 1 time in a month :-(. my colleague's recommendation of this place is wonderful. tried teriyaki-chicken with pineapple, also came with fried banana and oranges (*****) 5 stars because it was awesome and it is so much that I had to skip my dessert after that. Pros: lots of parking Cons: little costly more
< Previous 1 Next >
Menu for The Cheesecake Factory


Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Editorial
  • In Short
    Faux-rustic finishes and colorful light fixtures abound at this almost always crowded chain. The thick-as-a-book menu features Americanized versions of worldly cuisines--Mexican,...

  • 8/5/2008 Provided by Citysearch
Additional information
  • Hours: M-Th 11-11, F-Sa 11-12:30, Su 10-11
  • Payments: Cash, Discover, Master Card, Visa, American Express
  • Neighborhoods: Thompsonville
badge