When I first moved to the area, I asked many people where I could find good Thai Food, and several suggested Char's. So, I have been there three times, and have had three disappointing experiences, leading me initially to believe that there is no good Thai food in Phoenix. I can get over the Wild Western decor (I think), but I can't get over food quality problems, soggy chicken, overcooked beef, weak spicing, slow service. Another reviewer wrote that their Thai friends say that Char's is authentic. This may very well be true, but it reminds me more of taco stand authentic rather than fine dining authentic. I have since found Thai food I like better, and for mediocre Thai food, there are quicker cheaper solutions.
Pros: Good Parking
Cons: , Slow Service