I have called and complained to TWS several times about not having my trash picked up on the scheduled date, which is Mondays. They lie and say it will be picked up the next day, and then the next, and then the next... They will not come up until the next schedule pick up which is the following Monday. So trash bins are waiting on the front sidewalk up and down the street stinking up the neighborhood, overflowing with trash and does TWS even care...no way Jose. Remember, they're picking it up ""tomorrow."" If you want to be frustrated at least once a month with this business, then have them pick up your trash ""tomorrow!"" If I could have given this business no stars, that is what they would have been rated. A big fat nothing.
Cons: The rudest customer service I have ever experienced!!!!!