I went here a couple years ago to get an exam and ordered two pairs of glasses. I had numerous problems actually getting my glasses, and the employees failed to call me and let me know the glasses had to be sent back...... even though I called ahead of time and they knew I was coming to pick them up. I talked to manager about the problems, He said he would call me after talking to his employee, and never did. I had to call the supervisor in the end. And it was only him that helped me like I should have been in the first place.