We have used them several times and each time they have been the cheapest and the best. We have called them and they have come out very fast on a short notice. They have gone above and beyond even coming out like 9 at night and not even charging extra. We got a $10,000 quote from another company because all they wanted was to replace our unit after looking at it for about 5 minutes. Tex air came out found the problem fast and fixed it for only $175, very happy with it and it is working great.