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Terminix - Arlington, TX - Reviews page 1 - Judysbook

Terminix

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3217 West Pioneer Pkwy
Arlington, TX 76012
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(877) 515-2660
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Terminix - Arlington, TX
Terminix - Arlington, TX
Terminix - Arlington, TX
Terminix - Arlington, TX
Terminix - Arlington, TX
Terminix - Arlington, TX
Terminix - Arlington, TX
Terminix - Arlington, TX
Terminix - Arlington, TX
Terminix - Arlington, TX
Terminix - Arlington, TX

Reviews

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Best

The terminex people who come to do our treatments are always very knowledgeable about bugs and pests. They give us tips on how to keep things like carpenter ants away. If I need t...

Worst

mrs

Fired this Arlington terminex company due to habitual lateness. Constant employee turnover, never had the same guy in the last 2 years like before.

Editorial review from Citysearch 7/27/2016

The Terminix people have always been friendly and ask many questions about what we may experience in the coming season. They give tips for corrections we can make and some home remedies that can work for a quick fix until they are able to service our account. Terminix will usually make it to our home with in the week to take care of any thing we need. more

Editorial review from Citysearch 7/21/2016

The technician was very professional and made sure to ask if I needed anything additional done. I only get the outside done but he checked to see if I was having any problems inside. more

Editorial review from Citysearch 7/7/2016

Our technician is always punctual, polite and professional. He knows his customers and listens to and resolves any issues. more

Editorial review from Citysearch 6/10/2016

Service Technician is always on time and pleasant. Very knowledgeable about the types of bugs or rodents in the area. more

Editorial review from Citysearch 6/2/2016

Our technician is Tim Slocum and he is more than we expect at times. He will help in any way that he can. more

Editorial review from Citysearch 3/18/2016

Our technician is prompt as scheduled. We do not have any bugs inside the house.My wife and kids are happy about that. We receive our service on a quarterly basis. And we have options for other services. more

Editorial review from Citysearch 2/23/2016

The service was superb , the problem was resolved , customer service were professional and the technician left our property clean , I will continue to recommend service to others. more

Editorial review from Citysearch 2/17/2016

My service technician always lets me know when he will be at my home. Goes over treatment when finished and always addresses any pests that he sees. Dependable, friendly and always on time. more

Editorial review from Citysearch 2/10/2016

Helpful and informed technician. Always takes the time to explain why he is going to do,and follows up with details. Hopefully new technician will follow the same pattern. more

Editorial review from Citysearch 2/4/2016

Very satisfied customer! My technician is prompt & very professional! I have been using Terminix for many years and will continue to do so! more

Editorial review from Citysearch 1/6/2016

The service technician was very professional, neat, clean, courteous, and thorough. We always enjoy his visits because he lets us know what he observed, and he is always so pleasant and courteous. more

Editorial review from Citysearch 12/17/2015

The Tech that has done our service does an outstanding job, very thorough and answers my questions. Has always been very professional!! more

Editorial review from Citysearch 11/25/2015

Great service. Technician arrived on time, asked me if we were experiencing any issues and then sprayed the outside and inside of our home. Extremely please with the service. more

Editorial review from Citysearch 1/27/2014

This is now the 2nd occurrence that Terminix has scheduled me for an appointment and then brushed me off only to appear a few days later. Completely unacceptable for a service provider. Terminix has scheduled me for a Jan 24th appointment and sent me an email stating such. I took time off from work on Friday to allow Terminix into my home and waited until 6pm with no call from the tech or company. I contacted Terminix and spoke to someone who told me my appointment was not for the 24th but instead the 27th. Not according to the email I was provided. I went with the time I was originally given, not the other way around. I asked to speak to a manager because the following day (Saturday) was my only available time for anyone to come to my house and treat for pests. I was then told I would receive a notice from the manager for our area. \r \r All day Saturday I waited like a fool for Terminix to come through on their promise. So, I made it a point to contact Terminix on Monday to cancel my service contract. Terminix has failed short one too many times. I also want to point out that I fired Myers Pest Control for parking at my neighbor's house and take a nap, then drive to my mailbox to leave me an invoice for service that was never performed. I verified this claim with my home surveillance cameras. \r \r Saturday morning I received a call from someone in Arizona trying to schedule an appointment. What happened to the manager in TX? Either way, the phone rep had no idea that I called the day before seeking a manager. She put in another request and I sat and waited without a reply. \r \r Then Sunday I receive a notice from the tech and was told that he was going to arrive at my house on Monday. Again, no manager has called me which makes me believe I am being mistaken for a fool in hopes that I would forget. I am sorry but that is incorrect. \r \r This morning I arrive to work and call Terminix for my area. I spoke to someone and was transferred to another gentleman who was to take care of my cancellation. Once this individual spoke to me, he took zero time to listen to my concerns and instead spent 75% of his time spitting out deals and whatnot. He basically told me that I was lying about the 24th schedule date because in his system it shows ""I"" rescheduled. I am sorry but that is 100% false and for someone to tell me that I did something that I did not, well, that was definitely the straw that broke the camel's back. I told him again that I did not cancel anything and that this is twice now that Terminix has rescheduled without my consent. My time is valuable regardless of how your business operates. I will not be taken for a fool and can assure you that you will not step one foot on my property and for any online review website, I will make sure my experiences are well-documented. \r \r You have failed as a service provider. Many online review websites including the BBB, Yelp, and Angie's List now have my story of just how Terminix treats their customers. more

mrs 8/24/2010

Fired this Arlington terminex company due to habitual lateness. Constant employee turnover, never had the same guy in the last 2 years like before. more

Great service 4/7/2009

The terminex people who come to do our treatments are always very knowledgeable about bugs and pests. They give us tips on how to keep things like carpenter ants away. If I need them to come out for an extra visit to check something, they usually can schedule it in a day or so. more
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Owner Message

  • For over 80 years, Terminix® has been protecting homeowners from termites and pests and the devastation they cause. We'll act promptly to assess the problem, and deliver a lasting, affordable solution built around you and your home.<br><br>No other pest...

Editorial

  • Advanced treatments for termite and pest control since 1927. Free inspection and evaluation.

  • 11/9/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon - Fri 9am to 9pm; Sat 9am to 6pm; Sun 1pm to 6pm; all times EST
  • Payments:

    American Express, Discover, Master Card, Visa

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