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Tees-N-Tops - Vandergrift, PA - Reviews page 1 - Judysbook

Tees-N-Tops

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129 Grant Ave
Vandergrift, PA 15690
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(724) 567-7310
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Tees-N-Tops - Vandergrift, PA

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I have placed large orders with this company for the past four years. Our orders typically range from $450.00 to $850.00 every 6months to a year or so. We are a small business a...

Editorial review from Citysearch 4/15/2014

I dropped off 3 shirts that I needed for a birthday present...I was late in doing so and they said I could get them on Monday.being it was my own fault I didn't ask for them sooner...but to my surprise they called me Saturday to say they were finished..what a great surprise. They were so very nicely done...very happy with the quality of the work and the timely fashion in which it was done..Definitely will use them again!!! \r more

Poor business people 8/24/2009

I have placed large orders with this company for the past four years. Our orders typically range from $450.00 to $850.00 every 6months to a year or so. We are a small business and we chose to spice things up a bit by changing styles of shirts and hats in combos of screen printing and embroidery. Some things have been only somewhat satisfactory over the years but we never complained, we just thought from one small business to another we let it fly. Finally, this last order we placed was very poorly done. Alot of options were not asked of us (i.e. shirt styles and color combos) they just took it upon themselves to pick. I blame myself for having someone other than me place the order and i admitted this to them but they took zero compassion. My thoughts are they should always ask the customer. Aside from that issue, which is not that big of a deal the hats we ordered embroidery on were very poor. It's almost like the machine was not set up properly. i am not even being picky on these, anyone can see the quality is not good. We brought our unsatisfactory complaint up in person to the owner. He was very sarcastic but trying to be polite. He explained how their machines were ( again, we never had this issue in the past) then said they have a $6000 order in and they were busy. I joked and said well i guess you don't want us as customer's anymore (since we have never complained in the past) and he looked me in the eye and said ""well, yes, that's about right."" So, i guess our little on average $500 orders mean nothing to them. I am appawled at the customer satisfaction and humiliated that we were treated in this manner. BOTTOM LINE: THIS COMPANY IS FINE AS LONG AS YOU DO NOT COMPLAIN ABOUT YOUR PRODUCTS! more
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Owner Message

  • Our Mission Statement: To Provide Our Customers with the Right Product at a Fair Price with Service Second to None. We are a small business run out of the town of Vandergrift, PA and have been operating for over 30 years. We offer a wide variety of clothing...

Additional information

  • Hours:

    Mon-Wed 9am-5pm, Thu 9am-6pm, Fri 9am-5pm, Sat 9am-2pm, Sun Closed

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