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Tech-Tron Television Svc Inc - Brooklyn, NY - Reviews page 1 - Judysbook

Tech-Tron Television Svc Inc

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94 Quentin Rd
Brooklyn, NY 11223
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(718) 265-0264
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Main categories:

TV Repair

Related categories:

Retail Shopping , Home Electronics , TV

Reviews

( 3 )
( 0 )
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( 1 )
( 2 )

Best

These guys really came through for us. Richie first gave me advice over the phone. Then he came to our home to see if his update would fix our Sony Bravia, and wasn't going to c...

Worst

I called this store searching for a new Lcd Screen for my tv and I was told by an angry lady with an attiutude that there was nothing I can do for the tv not even to sell it for p...

Went out of their way to help us out 4/6/2012

These guys really came through for us. Richie first gave me advice over the phone. Then he came to our home to see if his update would fix our Sony Bravia, and wasn't going to charge us if it did. We weren't that lucky, but Richie went to bat for us to get our repair for less. He told us it would be in the range of $250. A replacement board arrived at his shop which didn't work, so he then worked with Sony to repair the current board, and in the end it came to $175. He could have walked off with the difference, but instead he passed o the savings to us. And he always returned phone calls with current info during the process. All this took longer than expected (maybe 3 weeks) and though we were fine without a TV for that long, we had subletters coming who wouldn't be. Explained this to Richie and he brought over a loaner TV better than ours. Subletters were happy, we were happy, everybody was happy. (Happy as possible when a 4 year old TV needs a significant repair...) I got this TV back an hour ago - will update this if anything goes wrong, but the work came with a 90 day warrantee. more

Supierior Service 12/2/2010

I recently brought my Sony tv in to Tech Tron to be repaired and .I must say I have not received such excellent service in a long time from anywhere. From start to finish this was the best.. From the reps that answer the phones to Frank the service manager whos knowledge of sony tv's is amazing. The turnaround time was very fast and all of the workers I spoke to there seemed to want to do nothing but help me. If anyone needs there tv repaired I highly recommend this place. more

Bad Customer Service 11/18/2010

I called this store searching for a new Lcd Screen for my tv and I was told by an angry lady with an attiutude that there was nothing I can do for the tv not even to sell it for parts. ? I took my tv to another shop where I was charged only $20 for diagnostiscs and I was told that if a new screen was needed then it wouldnt be so expensive to replace? And after reading other reviews about $150 or so for diagnostisc its clear they overcharge people. more

Obnoxious, arrogant, unprofessional, without the knowledge.. 11/9/2010

Obnoxious, arrogant, and unprofessional without the knowledge to back it up. That says it all. If you want your tv's problem diagnosed correctly, look for a different company. If you have the misfortune of having these guys as your tv manufacturers authorized service rep, skip them and go with the next closest so as to save yourself time and a headache. Unless you'd like to be completely ignored and told, ""there's nothing wrong with your tv"", having implied that you are a liar and every other misdiagnoses that can be concocted in order to avoid doing a job. I had to waste weeks in order to find a decent service center to get my tv fixed. Take the ""service"" out of their name. They don't take it seriously and certainly don't pride themselves on anything other than the quick and easy way out. As bad as it gets. Hopefully I can get these guys dropped as an authorized service center. more

Good Service 4/20/2010

This shop is great...they have been in the repair business for over 30 years and the techs are trained by all the major manufacturers. They tell you up front if its worth fixing or not. My TV was fixed within the time they told me and I was very happy with the service. I told them I would tell my friends that they are trustworthy. You can't beat them for all the expericence they have. Pros: Knowledge, Service, Experience more

Scam Artist 8/17/2009

This guy charges $150 for diagnostics and then gives you a quote that is 4 times what the TV is worth. He's also known to harvest customers TVs for spare parts and then tells them that the problem is beyond repair. Nice place. Give 'em a call. more
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Additional information

  • Neighborhoods:

    Gravesend

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