I agree with the previous reviewer that the cleanliness and conditions of the waiting area are not very good. I understand that this may be very important to her. However, the most important aspects of car repair to me are success and cost.
I had problems with starting my Saturn. I took it to a major chain and after three attempts could not fix the problem. They said that I should take it somewhere else.
A neighbor recommended Taylor Tire. So I gave them a try. It took them three days but they found and solved the problem (a cracked temperature sensor) and the cost was VERY reasonable. Additionally Taylor discovered that the chain that I had went to had put in the wrong spark plugs (later verified). Taylor corrected the problem and only charged one twentieth what the chain had originally charged for this.
It has been a month and it is still running well.
My advice is to go to Taylor for repairs but (if you have to) wait somewhere else.
Pros: Successful Repair and Reasonable Cost
Cons: Waiting Area
more