When Tapestry first opened their Louisville doors, I was thrilled to have a nice salon so close to home versus having to drive to Boulder. I was even more excited to learn they only charge $20 for a child's haircut. My daughters really enjoyed going to an "upscale" hair salon versus the assembly line haircut places like Cost Cutters, etc. However, on about our 3rd visit to Tapestry, one of the hairdressers (Zoey) ran a comb through my 10-year old daughter's dry, rather thick hair, whacked off an inch or so, then declared the job was done after about 5 minutes. I was stunned! She didn't even wash it first! She didn't section the hair off, either. This was totally unexpected and atypical of our previous experiences at this salon.
When I questioned Zoey's method of cutting my daughter's hair, the receptionist merely shrugged it off and said, "It's up to the stylist to determine the best way to cut an individual's hair. Most kids' hair is so thin, this is the best way to do it. Besides, most kids don't have enough patience to tolerate having their hair washed and then having to sit through a long haircut."
Well, let me tell you, my daughters love to be pampered and will let anyone style their hair as long as THEY have the patience to do so. To say I was dissatisfied with Tapestry that day is an understatement. I was insulted, and so was my daughter! Needless to say, no tip for Zoey that day, and no more Tapestry for me ever again!
Oh, and by the way, I corrected the haircut at home. Because of the wave in my daughter's hair and the fact that it was cut dry and without sectioning, it was a mess! Thanks for nothing, Tapestry!!