first off I have always work on my own cars, never have I went to a dealer for this reason. so I came into Tampa Honda for a air bag recall they told me that it will be a month before my part comes in. they told me to call corporate to get a rental car, and corporate has approved my rental after two weeks of driving in a dangerous vehicle. and now all I get is a answering machine at Honda and I cannot pick up a rental car because one person isn't there. I don't get this. I can definitely say after the issues I have had over the past couple of weeks I will never go back to Tampa Honda. or ever buy another Honda again.