My friend planned her 6 year old's birthday party there. She bought a $300 dollar package and was never told that ONLY the children were able to get free skates. All of the parents and any siblings were required to pay ($7) for the rentals. And you have to pay cash. So think about showing up and waiting in line to get in just to be turned around to go somewhere else to get cash, with your children. To go along with it, they do all of their book keeping out of a notebook and require cash for every single thing- even her $300 HAD to be cash. Along with their lack of technology, there will be no reciepts given.
My son is 5 and could not skate for very long so he asked if he could walk with us while we skated. The people told us that he was ablsolutely not allowed on the floor without skates (only the parents can). When we asked the manager about it, he said it was because they are little and he doesn't want them to get hurt. How does that make sense? He is much more likely to get hurt ON the skates than off! My poor little guy cried because he wanted to be out there with everyone else but he was too tired and it was too hard for him to skate!
Anyway, when you walk in, it smells bad, the skates look super gross, even felt odd, don't know when they vacuumed last, the sides of the rink are rickety, the drop-in ceiling tiles were water damaged, dingy, some of which were missing and bowed so badly that they will be falling down shortly I'm sure.
Also, their party rooms are fine overall, but still pretty pathetic compared to other childrens party rooms. They were painted with a different color on opposite walls but they were super small, had to shimmy by each other and their version of decorations was a single ""Happy Birthday"" banner that they must have gotten at the dollar store.
Now, this is nit-picking, but having an adults only song while you have 3 young childrens birthday parties running, doesn't seem very freakin smart. Do that during nights, not at 3pm on a Sunday. Duh.