Tan Factory

The tan factory had always been my favorite place to tan in the valley because of the color I receive from the beds. When it comes to the staff on the other hand, I try to avoid this location at all costs when I need something handled or a question answered! The little snooty, unfriendly, attitude giving manager will make you want to never come back! Non of the girls seem to have any proper training and almost every time I'm in there when the managers working my room has no towel, there are finger prints all over the bed as if it were not properly cleaned ( I only do stand up now) and she forgets to turn on my bed about 80% of the time! In my best opinion if your looking for excellent customer service the Tan Factory is not where you will find it! Good luck! more

I was referred to the Tan Factory by a friend of mine who has been tanning there for years. I am a loyal person so it was really hard for me to leave my old tanning salon until I actually went into the tan factory desert ridge location. The girl working when I went in was so nice and knew anything and everything about Their tanning services and made me feel really welcome. Usually at tanning salons there tends to be snotty bitchy girls working them but not the tam factory! I've been in to the desert ridge and Scottsdale locations so far and have experiences nothing but the best customer service, I'm sure their Peoria location has just as good of service too. I highly recommend the tan factory for you will always be greeted with a smile and always leave with the most perfect looking tan for an affordable price! (I love the level 3-mega beds and level 4-high Pressure beds) I give this company 5 stars!!! more

I just moved here from back east and desperately needed a base tan before I laid out in the scorching Arizona sun! I stopped by Tan Factory in North Scottsdale simply because it was near my new apartment and was quite impressed with the quality of service and knowledge the front desk girl provided! I learnt more about the process and how your skin tans after 15 minutes in this salon then I ever did back home!! I was instantly greeted with a smiling face and she really took the time to show me around and further explain their levels of tanning and lotions! I couldn’t believe how CLEAN and upscale this place was! I would recommend Tan Factory to anyone/everyone and will DEFINATELY keep coming back! :) I just moved here from back east and desperately needed a base tan before I laid out in the scorching Arizona sun! I stopped by Tan Factory in North Scottsdale simply because it was near my new apartment and was quite impressed with the quality of service and knowledge the front desk girl provided! I learnt more about the process and how your skin tans after 15 minutes in this salon then I ever did back home!! I was instantly greeted with a smiling face and she really took the time to show me around and further explain their levels of tanning and lotions! I couldn’t believe how CLEAN and upscale this place was! I would recommend Tan Factory to anyone/everyone and will DEFINATELY keep coming back! more

I just moved here from back east and desperately needed a base tan before I laid out in the scorching Arizona sun! I stopped by Tan Factory in North Scottsdale simply because it was near my new apartment and was quite impressed with the quality of service and knowledge the front desk girl provided! I learnt more about the process and how your skin tans after 15 minutes in this salon then I ever did back home!! I was instantly greeted with a smiling face and she really took the time to show me around and further explain their levels of tanning and lotions! I couldn’t believe how CLEAN and upscale this place was! I would recommend Tan Factory to anyone/everyone and will DEFINATELY keep coming back! :) I just moved here from back east and desperately needed a base tan before I laid out in the scorching Arizona sun! I stopped by Tan Factory in North Scottsdale simply because it was near my new apartment and was quite impressed with the quality of service and knowledge the front desk girl provided! I learnt more about the process and how your skin tans after 15 minutes in this salon then I ever did back home!! I was instantly greeted with a smiling face and she really took the time to show me around and further explain their levels of tanning and lotions! I couldn’t believe how CLEAN and upscale this place was! I would recommend Tan Factory to anyone/everyone and will DEFINATELY keep coming back! more

WORST CUSTOMER SERVICE EVER! "the manager"----so she says, will be more than happy to discourage your business by patronizing you, making up lies about slamming lotion on the counter (I hope the owner checks the surveillance tapes to see the false accusations his/her employee made towards me) and so conveniently NOT informing the owner of problems. I highly doubt in an economy like this the owner can afford to lose 1000's in business as myself and four other individuals have terminated our business due to this employees' unprofessional behavior and poor managerial skills. To think this all started because the "manager" was too lazy to see about availability of a lotion! Do yourself a favor and go anywhere else. more

I walked in and they say hello. Beds are amazing, Staff is super nice and they know there stuff. plan on going back again.. I got amazing color and the beds are super clean. Plus the Jolly ranchers are good.. more

This salon is super clean with helpful staff! Their beds gave me great color for the event I was tanning for. I get a discount off my lotion along with a free tan. more

ZERO Stars! Customer service at Northsight location in Scottsdale sucks and owner is dishonest. Have a ton of friends that love to tan... Will never refer anyone to Tan Factory and will be sure to bad mouth them every opportunity I get! more

The Tan Factory is a great high end tanning salon where the beds are awesome and the employees are very friendly! I would recommend this tanning salon to anyone who was looking for a new way to get a fast, dark tan. more

I found this place by total luck. I found a 1 month free unlimited tanning coupon on the back of my grocery receipt. I then brought it in and there was no start up fee. Everyone there was extremely nice and very knowledgeable. All of there beds are no burn. Meaning they are much better quality. And give you more color. The prices are pretty comparable, but the quality and service are unmatchable. more