Swork Coffee tends to get quite loud with the coffee machines, the chattering guests, and the kids play area. When there are too many people, the place definitely takes on a claustrophobic feeling. The drinks are a bit rich, but the chai tea is wonderful. Their cleanliness isn't great. I've brought this to their attention before, and when I returned a few days later, the thick layer of dirt and dust below the pastry cases was still left untouched. I guess they don't care.