My brother and I went to Suzann Photography once to have passport photos taken of us (my dad thought that professional photographers would do a much better job and actually make you look good in your passport photo). When we got there, we waited around 40 minutes for the photographer to arrive (the front desk lady said it would be a short wait) and when we finally got our pictures taken, they weren't even the least bit apologetic. Also, the pictures turned out no better than if we had taken them at Walgreens.
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