As far as hospitals go this is average. Sutter has all the same services available as most large hospitals. It is an older hospital and they are currently building a new facility. The ER is slow and they seem to always make you wait, I have yet to see anyone get rushed right in. If you are not careful you could get lost in ER, if they take you to radiology they can forget you. It happened to me. The ER doctor is slow to see you, even when it seem as if there are only a few people. We had to wait 7 hours and finally tell the nurse we were leaving before the ER doctor finally came around! Not ok. Maybe this is how all ER's are?!