Surfaces, The Spa

Just happened to literall stumble upon this business. I dropped a package on the sidewalk outside their door. It was dark outside and so welcoming inside I decided to book a massage just to calm be down. It was great. The look of the place is classic understated elegance and aromaic smells just takes you to another place. It was a beautiful experience. more

We had a spa party today and we all have facials and other services. I tell you what it was truly an amazing and relaxing experience. And my skin never felt or looked any better. They use exclusively a product line called 302. It's expensive, but did it ever work on my face. The others at the party was just giddy when we all left. more

I had a massage over the holidays at what a massage it was. The ladies hands performed miracles. It was completely amazing. Plus, the place is really beautiful and relaxing and I did not feel out-of-place being a man. Good job!!!!! more

Surfaces has THE BEST hands on care that I have known. There is Godliness in Velfrancis' technique. Her Spa services offer more than healing arts, Her love and compassion transcends the human touch with radiance from her exhuberant heart. I would like to open a branch in Santa Fe! Pros: Excellence, Warmth, Professional, & Private Care Cons: Not Available Nation-Wide more

I can finally say I have found the best skin care for my face. The facials at this day spa are amazing. They use only "certified organic" products and not only do they explain what is being used but why you need that step in their simple regimen. More is less. That's what I have been searching for. I had given up on all the "hype". But now I can finally exhale with relief that my skin will be taken care of. more

I have just moved here from L.A. and after visiting all the various types of spas. in L.A....this is it. They know what they are doing and very knowledgeable about their fields of expertise. The service is great. You are pampered from the moment you step in the door. I can get everything I need done from Massages to extended eyelashes (I have yet to try). I feel confident in the staff here and their policies. For me...this is it! more

I found this spa to be about more than skin care, although the staff is refreshing in their approach. During my facial, I was questioned about a mole on my face . She questioned the shape and color. I noticed it about 4 months ago. I was urged to check it out with a skin specialist. My doctor found I had a probelm that was hopefully deteched in time. I would never have checked it on my own. I really appreciated the knowledge, information and service this special spa offeres. I felt thoroughly cared for. Not to mention the facial was spectacular. I trust this spa and that is important to me. Pros: knowledgeable, caring, good service Cons: none more

I heard on the radio about the "BAY AREA BODY WRAPS" and I decided to treat myself since I am a mother of 2. I called and made my appointment the lady asked for my credit card to reserve my spot. She let me know of her policy and said to cancel we need 48hrs, we have a fee for "no show" and so forth. The day of my appointment I was running late and when I got there the owner of the spa said she couldn't see me anymore. I understood and tried to reschedule but she told me she was STILL GOING TO CHARGE ME THE FULL AMOUNT OF THE SERVICE ($149.00) even thought I didn't get a body wrap. I was so confused! over the phone she had told me $40 for a no show. I asked why and she responded by saying that SHE WASN'T GOING TO LOSE OUT ON MONEY SHE WAS SUPPOST TO MAKE, and it was my fault for not showing up on time. After arguing with her about it, she said she had my card and was still going to charge me $149.00 I was so frustrated I LEFT IN TEARS!!!!! BEWARE OF THIS SPA THEY WILL RIP YOU OFF!!!! SHE DOESN'T CARE ABOUT HER CLIENTS!! I HAVE 2 KIDS AND I WAS GIVING MYSELF A TREAT BUT IT TURNED OUT THAT I GOT RIPPED OFF AND I DIDN'T RECIEVE ANYTHING IN EXCHANGE. Pros: NONE WHAT SO EVER!!! Cons: BAD SERVICE, RUDE, THEY LIE TO YOU OVER THE PHONE, AND NO VALUES more

This place is beautiful, the decor is out of this world, and it smells so inviting. i had a great massage today and i left feeling like i was on top of the world. i will surely be returning back for yet another message. WAY TO GO FOR GOOD SERVICES!!!! Pros: EVERYTHING!! Cons: HAVEN'T SEEN IT YET. more

I wont make this too long because not much needs to be said. I had a GREAT time at Surfaces. The salon itself is probably the most beautifully decorated on Solano avenue. I thought I was in a five star hotel spa in Beverly Hills or something. Service was excellent, music was relaxing and it was a very comfortable atmosphere. I am going to be a loyal customer but, I might suggest that they get a very handsome male massage therapist hehe. Other than that, flawless. Pros: Facials Cons: Alittle tough for me to find more

Great service and wonderful results!!! I've been coming to the Surfaces Spa since I discovered it 1 year ago. They offer great facial and wraps. I've experienced both. Wraps really work and you can see results right away. It is amazing! The facials done by Val are doing wonders. My skin is really improving with each session. I would strongly recommend this place to everyone. Pros: Great service and Val Cons: None more

There is no way this place should even have the name "spa" in it - it was awful! The service was terrible on both the wrap and facial, including but not limited to the rude demeanor and lack of professionalism by the staff, the remodeling going on in the same room as the treatments, and the fact that I left with irraited and raw skin that lasted for days right before my wedding. I have been to a number of spas, and this by far is the worst. The treatments seemed like they were performed by folks who have never had any training, and the sessions were consistently interrupted by construction folks walking through the rooms. I was very disappointed and expected much more from a spa on Solano Avenue. Stay away! Pros: None Cons: Service, treatments, staff professionalism more

I'm totally impressed with Surfaces. The service is excellent and the facials have been showing me that I can actually use less products and get better results. When I go to this spa I can leave everything behind and just relax and enjoy being treated like a queen. I can't wait for my next facial there. Pros: Service, facials and skin care Cons: none more

LOVE their products. Owner Vel actively promotes a "Less is best" attitude toward skincare. I was a skeptic at first, since I was using a 6-step, chemical-based line from the dermatologist. Now, just cleanser, "serum" and a little eyecream... easy! And my skin is surely healthier than ever. I recommend this line to everyone I know. Good for "problem" skin or just anybody! Facial services feel sooooo good, Vel has magic hands. Very soothing. I like the results from photo-rejuventation too. Ambiance is contemporary and tranquil, spotlessly clean! Scheduling can sometimes be a little confusing, but with some flexibility it always works out. I'm a devoted client, I like the simplicity of her products and services. more

I received a gift certificate and I left this spa in bliss. The facial and massage was fabulous. I learned a whole new way to care for my face and body. The place is beautiful and the staff is very knowledgeable and kind. Overall it was a very pleasant experience and the next time it will be my gift to myself and worth every cent. more

I moved to this area about six months ago. I had so much skin care products and my skin was still not like I wanted. Still breaking out in my forties. After a few facials at this day spa, I finally feel like my skin is making progress. My friends are commenting on my skin. They really know their stuff!! The products are great and organic. Their concept on skin rehabilitation is what I've been looking for and didn't know it. Less products, better skin! I can't beat that. I thought the more you paid for products, the better. I was so wrong and glad to have found a place that makes it simple. Pros: Beautiful spa more

This place is a nightmare. I've purchased a gift certificate for Valentine's to my wife to the Surfaces, and it turned into a very unpleasant marathon of haggling with the rude owner of this shop. It started with them charging my credit card twice, to being completely unresponsive by phone and email, to not wanting to offer a weekend slot (because they already got the money for the certificate!), and finally messing up the schedule, so that when my wife showed up, they claimed her session was the previous week. during the whole time the lady had such an awful attitude that you wouldn't want to get relaxing massage there anyway... Pros: ? Cons: Terrible service, unresponsive more

I passed by the new Surfaces, the Spa a week ago at night. It was so beautiful I was intrigued. So, I made an appointment. This is their new spa. The place is really gorgeous. What an eye for detail. I felt so special. Everywhere I turn, I was surrounded with a great ambiance. They are not quite thru yet, but I can jsee where they are going. My facial was unbelieveable. I have never had a facial like this before. They were thorough and I felt like a million when I left there. I WILL BE BACK AGAIN AND AGAIN. Thanks for thinking of people like me when you planned your new location. It truly made me feel special. G.Matson more

I had a great facial. It was truly the best I have ever had. You now have a new steady monthly customer. Thx Linda more

I have really been working hard lately. My body has reflected all the stress and tension. Saturday, I went in for a deep tissue massage. It was really great. The therapist was wonderful. She listened to everything I said and worked those problem areas well. I left there feeling like a new man. I love it so much, I going back in 2 weeks and this time, bringing my wife with me. Thanks Surfaces I really appreciate your service. Mike L Pros: Communication is great more