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Sunrise Buick Pontiac GMC Truck - Memphis, TN - Reviews page 1 - Judysbook

Sunrise Buick Pontiac GMC Truck

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1800 Covington Pike
Memphis, TN 38128
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(877) 342-9661
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Automotive , Car Dealers

Reviews

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Best

I recently purchased my new Terrain from Sunrise Covington Pike, and I must say I was very pleased with the entire process. The salesman explained everything in detail, no pressur...

Worst

Bought certified used car and they had a clear car fax. Found out had damage to car and dealership gave me the run around. Called an made appointment for on star problems and gene...

Beware!!!!! Not truthful and rude! 7/28/2011

Bought certified used car and they had a clear car fax. Found out had damage to car and dealership gave me the run around. Called an made appointment for on star problems and general service. I asked if I could get a vehicle to drive or a ride to work and the lady in service said that wouldn't be a problem. Got to dealership and service very rude and told me that he couldn't give me a ride or a vehicle. Told me to go to West Memphis dealership if I needed a ride to work for needed repairs!!! DON"T BUY FROM THEM!!!!!!! more

NO HASSLE/NO PRESSURE SALESMAN 3/7/2011

I recently purchased my new Terrain from Sunrise Covington Pike, and I must say I was very pleased with the entire process. The salesman explained everything in detail, no pressure and no hassles. He introduced me to the service manager and explained how, and where to get my Terrain serviced, and the hours of operation. Being a woman, I was concerned about how I would be treated. I’m happy to say I was treated with the upmost respect by everyone involved. There were several dealerships I could have purchased my Terrain from, but as I pulled away in my new Terrain I felt totally satisfied knowing I had selected the right vehicle and the right dealership. I would highly recommend this dealership to anyone (especially a woman) purchasing a new, or used vehicle. more

Highly recommend this dealership 3/3/2011

The sales staff at Sunrise is highly professional. They spend a lot of time explaining features and benefits. The service Department is extremely professional. more

Blatantly racist in my opinion. 12/13/2010

The salesman told my father and his friend. F*** you, go back to Albania, you sorry f***!" After I said I was going to contact the owner of the dealership, the salesman said, “I don’t give a F***, I go hunting with the owner!” more

Great till you sign the papers... 6/30/2009

I bought a brand new Pontiac G6 2009 basic and wanted to add fog lights and cruise control on it. They said ok we'll take care of it,paid $700+. I wanted them to do it because I wanted the original one but they took the car to a small shop to get it done. I left the car at the dealer and picked it up from the same place after 6 hours and I'm shocked. There is a switch button attached to front panel and a cruise control attached to steering wheel. They cut the lower grill to fit the fog lights in it and you can see the cables from outside. I didn't want to say anything since it was done but fog lights broke down in 2 weeks and they took me to that small shop to fix it, I just noticed at that time they took the car here at the first place to put the fog lights and cruise control on it but they didn't tell me. It has been 3 months now and fog light burned out 3 times. Cruise control is working sometimes and sometimes you need to push a few times to get it work and stop. Called the customer service and they sent me to GM Goodwrench at Sunrise. It took 2 days (total 20hrs) to change the lower grill and couldn't fix anything else. If you want GM, go somewhere else... Pros: Good deals Cons: Misrepresentation!!! more
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