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Sunnyvale Travel Inc - Sunnyvale, CA - Reviews page 1 - Judysbook

Sunnyvale Travel Inc

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251 S Mathilda Ave
Sunnyvale, CA 94086
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(408) 245-5090
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Main categories:

Travel Agents

Related categories:

Travel & Transportation

Reviews

( 3 )
( 0 )
( 0 )
( 1 )
( 5 )

Best

Hi, This is Srini.I recently went to India.I booked my flight ticket with this travels.They treat the customers very well.They give the reply's to customer questions very quick...

Worst

The initial service is OK for getting tickets. When it comes to changing dates on tickets after it is ticketed Sunnyvale travel is not helpful. Any agent is good till we pay momey...

Excellent Service 10/30/2011

Hi, This is Srini.I recently went to India.I booked my flight ticket with this travels.They treat the customers very well.They give the reply's to customer questions very quickly.One of the representative in this travels her name is Sanober.Even I was in India she helps me to postpone my flight schedule.She respond's very quickly.Fares also very reasonable.Over all my experience with this travels is Excellent. more

HORRIBLE CUSTOMER SERVICE!! 2/23/2011

I was subjected to unacceptable service and treatment by them. I wanted to book my international tickets through them on a specific date and was told they will be able to do it for me. I kept sending them almost daily reminders given that the ticket prices on the dates i was planning on travelling was very expensive. I was repeatedly told not to worry and everything was going as planned. After a week, they suddenly told me that the tickets werent available and i needed to pay an extra 200$ for the fares. When i questioned them on this, the travel agent showed unbelievable attitude saying since she has 10 years experience in the business and i needed to show courtesy for her efforts etc. Then when i formally sent in a complaint to their company saying i will have to write reviews about them on yelp or other websites, following are 2 mails i got as response. ""If you have one bad review written, I will have more than 500 of my clients write reviews about me, and your review will never be reviewed"" and 2nd email said ""Go ahead and write bad reviews. Spread the word You review is not going to break our business."" I am quite shocked at the attitude and service shown by sunnyvale travels !! more

I agree with these onn star reviews... 11/18/2009

It actually happend to me very recently.. more

Very bad agency... :( 11/18/2009

These guyz are so insane.. :( more

Very very horrible and ruthless people... 11/18/2009

I really support Arun's comment. They really don't care about the customers. All that they want you to do is just accept/purchase what ever tickets they choose. Don't ask for different dates, what ever is available with them is good and the customer is forced to purchase if not they treat us very bad... I would rather get an online ticket instead of going with these weirdos... I would not even give one star, but giving one star so the folks who ever read this review shouldn't think that i have forgotten the stars :-) more

Horrible customer service 10/13/2009

They do not care about their customers. Better if avoided Cons: Prices usually higher than online more

RE: Bad Service 10/29/2007

This is in response to Bad Service. Majority of tha Airlines do not allow date Change prior to your outbound depature. more

Bad servcie - Sunnyvale Travel 6/20/2006

The initial service is OK for getting tickets. When it comes to changing dates on tickets after it is ticketed Sunnyvale travel is not helpful. Any agent is good till we pay momey for ticket. They all can give the deal. When it comes to service afterwards they are very poor which is what counts more

Good Service 10/20/2005

Their service is very good, prompt and polite. They are also very professional and are able to get you good value for your money. more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods:

    Sunnyvale West

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