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Sunbear Salon & Medical Spa - Saint Paul, MN - Reviews page 1 - Judysbook

Sunbear Salon & Medical Spa

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2207 3rd St.
Saint Paul, MN 55110
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(651) 426-5884
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Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN
Sunbear Salon & Medical Spa - Saint Paul, MN

Reviews

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Best

The hair is the richest ornament of women. ~Martin Luther Let me start off by saying, I know good hair and know it well. As the daughter of a fabulous and talented hair styli...

Worst

We gave this salon one more chance with our hair. I will tell you it was the worse foil job I have gotten in years. Then when I went back to voice my concern, I was the victim. I ...

Editorial review from Citysearch 7/6/2013

I heart Kim Hanson! I have been going to Kim for my hair cuts every 6-8 weeks for about three years now. Kim is a trained professional. She always takes the time to understand what I want and need before we even shampoo. As she cuts she continues to ask questions and explains what she is doing a why. I appreciate that she respects that I don't want to spend a lot of time on my hair so she will give me an easy maintenance cut and takes the time to show me how to style it. I love that she respects that I am a creature of habit, but will suggest little changes that gives my same old style a new fresh look. I have not ever had bad service from, left unhappy with my cut, or was unsatisfied with any aspect of the appointment. I highly recommend Kim! more

Editorial review from Citysearch 3/25/2013

Kim Hanson did my hair and was awesome. Have been looking for someone new since my person moved away. I'll admit that I tend to be very picky about how my hair gets done. Kim was awesome and I'll definetly be going back! more

Editorial review from Citysearch 11/14/2012

Positives: Facial and peel services.\r So-so: Fantastic cut and foil? No. I go elsewhere now.\r Failure: PASS on this place for Permanent Makeup ""artist"". Even after I handed her an example of the shape of what my eyebrow correction should resemble the woman had NO idea how to do it. Thank god she only attempted a ball point pen sketch and never tattoed my eyebrow correction because she's completely lost.\r AWKWARD: Descending the steps into the center of the salon after peel or otherwise embarrassing condition. WHY can't you pay upstairs and use an alternate exit? Terrible!\r What's up With: Raising the prices?\r more

Short Hair Queen!!! 5/16/2012

If you have short hair this chick can rock it. I was referred by one of my coworkers who has been going to Samantha for years. I have been in and out of a lot of salons trying to find someone who could cut my short hair. Her fun energy really made me excited about my new cut and I was shocked by all the compliments.Can't wait to go back!! more

No 100% Guarantee: Won't be Returning-Bad Customer Service 3/26/2012

We gave this salon one more chance with our hair. I will tell you it was the worse foil job I have gotten in years. Then when I went back to voice my concern, I was the victim. I was told,"" Absolutely no refund would be given to me."" What ever happened to kindness, listening to your customer, perhaps your stylist was having a bad day and did not do a good foil job. I will be telling many friends etc...about the poor customer service I received and the lack of listening. Emily the manager really could have cared less if I was happy with the work that was done on my hair. Happy Birthday to Me. I will not be returning and suggest that you not either especially Kim H. Kim does not listen to her customer, I read other reviews and was sucked in. I wonder if Kim herself wrote those reviews because her work does not reflect these comments. It is sad when a fancy business establishment like this has such sucky customer service. Perhaps they all need to look up what karma means and do an act of kindness. more

Coloring disaster 3/6/2012

Fancy salon, but not worth it. I took myself to another salon and spent more money to have my hair re-done. I had outgrowth over 1 inch as if color was never processed properly on my hair! more

Will Travel Many Miles for Kim H! 2/16/2012

The hair is the richest ornament of women. ~Martin Luther Let me start off by saying, I know good hair and know it well. As the daughter of a fabulous and talented hair stylist (who eventually made me go to someone else subsequent to years of creating too much stress in my quest for hair perfection ;)), the need for well cut, well colored hair is ingrained in my DNA. I first went to Kim several years ago after falling in love with the Sunbear during preparation for a friend's wedding. In fact, all the services at Sunbear, in the salon and spa are fantastic with many talented artists. They know what they are doing! I have lived in Iowa, New Jersey, and Chicago since my first experience AND STILL COME BACK TO SEE KIM. There have been a series of desperate root emergencies in which I was forced (but willing) to pay absurd amounts of money, mainly on the east coast and in Chicago, for full and partial foils and have been extremely disappointed by the lack of quality I have received in comparison to Kim. She is an excellent colorist. I would trust her 100% to do anything she wanted to my hair. Having naturally very dark hair and going to light blonde and everything in between, Kim has successfully made my hair look natural and beautiful. Every time she does my hair, my mom (the stylist) is extremely impressed by her technique and result, as am I of course! I have lost count of the number of times I have flown back to MN to see Kim, but she truly has never disappointed me. Besides being a stellar stylist, colorist, beautifier extraordinaire, Kim is AWESOME. She is now someone I consider a very good friend after talking for many hours in her chair. I'm so lucky to have found her! more

Kim Hanson makes my whole family smile! 8/2/2011

We just moved to the Twin Cities area and I was devastated to leave behind the man who had done my hair for 20 years. However, after calling Sunbear based on reviews, I hit the jackpot when they randomly gave me an appointment with Kim. First, Kim is very talented and intuitive. She honestly helps you assess what you are looking for and then delivers a beautiful cut and color. She has given me a confidence in my hair that I didn't even know was missing. She is also a genuinely wonderful person. I have been so pleased with her work that I have even begun taking my very picky 12 and 13 year old daughters to her. They think she is phenominal! If you are truly looking for a great stylist, Kim gets my vote. She listens, communicates and really works magic with a razor and scissor. So glad that we have been blessed with her! more

TRANQUIL....THE BEST 7/28/2011

I have been going to Sunbear for over 10 years and have never had anything but great experiences. Walking into Sunbear instantly relaxes me, the decor and atmosphere is so tranquil , my appointments are my time to relax and enjoy a little non-mommy time and I'm never disappointed with my experience. \r \r I go to Sunbear for many services and can't say anything but great things about everyone that works there, even the stylists who I don't go to recognize me and say hello, the receptionists are so friendly and you'll always get a warm welcome from them and they are always happy to assist with products and give helpful informaiton to make sure you buy the right product for your hair type, it is obvious they have been educated on the products, and finally the management is so professional and it is apparent by the many enjoyable experiences I have had as a client at Sunbear.\r \r I have recommended Sunbear to many of my friends and family and all of them have become devoted clients like myself, many of them can't believe that we have a Salon & Spa like Sunbear in our little town of White Bear Lake, offering services and products that are top notch and not found even in many of the ""Downtown"" salons and spas.\r \r You won't be disappointed if you try Sunbear, I can guarantee you'll want to go back as often and as soon as possible. Thank you Sunbear for giving me a tranquil retreat where no one can call me Mom, I can't wait for next appointment. more

See ya! 7/7/2011

In the last few years Sunbear Salon has expanded services, remodeled their building, and started marketing to a more upscale clientele. There is nothing upscale, however, about their lack of customer service and unprofessional demeanor. Recently, friends of mine who were long-time patrons of the salon have started to take their business elsewhere due to price increases and declining customer service. Today, I decided to give them one last shot and scheduled an eyebrow wax. While the receptionist was friendly, I waited 20 minutes without anyone acknowledging the long delay. I approached the counter at which time the receptionist informed me that Ann had taken another client, even though I arrived to my appointment on time. I waited 10 more minutes for Ann in the lobby (I really needed a wax!), at which point she briskly greeted me and brushed off the fact that I had now been waiting half an hour. Once we had our consultation, she informed me that because I use a retinal cream, she was hesitant to wax my brows. I informed her that I had been using the cream for 8 months and had many eyebrow waxes since starting the cream. At this point I was ready to get out of there and suggested that I could get a wax somewhere else. She quickly interjected that she was refusing ME service, to which I should have responded, ""No. I am refusing YOU."" I left and will not be returning. In this economic climate, no business can afford to provide second-rate customer service. If Sunbear wants to stay on top, customer service and professionalism come first. more

Kim Hanson is the BEST!!!! 6/30/2011

If you are looking for a stylist that you can trust, knows what she is doing and does a fantastic job then see Kim Hanson! Kim has been doing my hair for several years, as well as my daughters and every time, every time I leave the salon I am very happy with the job that Kim has done. She goes out of her way to make sure each haircut is done to perfection and my satisfaction as well as color and highlights. You really will not be disappointed. Give her a call. more

See Sheila for Hair. She is amazing! Susannah for facials 6/1/2011

About two years ago I donated my hair to locks of love and needed to find a new hairstylist to give me a new hairstyle. This was important to me since I hadn't had my hair cut and styled in 5 years. I looked at the reviews in CitySearch for Sunbear Salon and that is how I found Sheila. I chose Sheila because of her rave reviews. They were all true. I feel so lucky that I found her. The first time I met Sheila she asked me what I wanted for my haircut. I showed her a picture of an actress's hairstyle. I didn't think it would be possible for my hair to look like that picture. However by the time she was done it looked even better than the picture. I got tons of compliments on it. I cannot say enough wonderful things about Sheila. She is extremely experienced. She has a way with hair and always makes my hair look fabulous. She finds new styles that fit my hair and face. I don't need to show her pictures now as I can just say give me a change and she gives me a new stylish look. I am always pleased with my hair cut. She is simply amazing. Additionally Sheila is a wonderful person. She is really nice and funny. She is such a pleasure to talk to. I really look forward to my haircuts with her because not only do I walk out looking great but I leave with a smile because of our time chatting. If you are looking for a stylist I completely recommend seeing Sheila. You won't be disappointed. Later on I decide to get my eyebrows waxed and have a facial. I ended up with Susannah and have stayed with her since. She does a fabulous job on my eyebrows. She is detailed oriented and makes sure they look nice. She also has great facials. I hate to admit it but I almost always fall asleep because I become so relaxed. I definitely recommend Susannah as well. Sunbear Salon is a wonderful place. The staff is so friendly from the moment you walk in the door. The receptionist remembers who I am and always greets me by name. I highly recommend this salon. more

Michelle gives the Best STYLES and UPDO'S EVER! 5/31/2011

I was looking for a salon for my wedding party to go to for my big day and after trying many salons, I went to Sunbear. After trying a few stylists, I found Michelle. She not only did an AWESOME job on my Mom's hair, but my maid of honor and the updo for my wedding day. She listened to what I wanted, was fun and outgoing and seemed very serious about her work. I LOVED my hair, it stayed all day and night even after sweating and dancing. If you're looking for someone to create a beautiful style or a wedding updo, you should book with Michelle. She definitely knows how to make people look great! I will be back for my cut and color!!! more

For the BEST WAXING in the Twin Cities 5/19/2011

I am very particular about how my eye brows are waxed! The brows are unruly however Suzanne at Sunbear Salon and Spa has whipped them into shape! Suzanne not only does a wonderful job of waxing, but it never hurts and she always wants to make sure that you LOVE IT!!! I have been waxing for many years and she is the BEST! more

Great Cuts & Colors with Sheila & SunBear is Great Too! 5/12/2011

I've been going to SunBear since it opened (not even sure how many years that is now!) and am always greeted at the front desk with a smile. They know me by name, have me checked in before I can even say hello back and always make me feel like I'm at home!\r \r As everyone knows, it's SO hard to find that perfect stylist and Sheila is just the one to see! I've been going to her for more than 18 years and have NEVER had a bad haircut or color. She is up-to-date on current styles and products and seems to somehow ""sense"" when I'm thinking it's time for a new style. She LISTENS to what I want but is also HONEST about about what hair styles, colors and products will work best with my hair to ensure I won't leave the salon disappointed. I would not have continued going to Sheila for 18+ years otherwise. Throughout all these years, I have regularly received compliments on my hair and still do! Not only is she my stylist, she's a great friend and I look forward to every appointment. \r \r This is why you need to make an appointment with Sheila - you won't regret it! more

Exceptional Eyebrows!! 4/28/2011

I love going to Sunbear Salon & Medical Spa. Susannah is a fabulous esthetician and does a wonderful job at shaping my brows. The atmosphere is calming and welcoming. The staff is great and very knowledgeable. Sunbear has a vast array of phenomenal product to choose from and the prices are very reasonable! more

Phenomenal Service! 4/27/2011

I have been going to Sunbear for five years, now, and have gone in for all different kinds of services. I have always been treated with respect! These people truly know how to make a connection with their customers. I walk out of there feeling refreshed every time. Front desk, lobby, anywhere - each person is friendly and they consistently exceed my expectations.\r \r Sarah is fantastic with waxing. She has made my eyebrows look flawless every time.\r \r Sheila is unbelievably great with cuts & color. She understands how to tame my wild hair and make it the best reflection of who I am.\r \r Paul is a very skilled Brazilian blowout master! He is precise and patient, and the treatment lasts for at least three months!\r \r I highly recommend this salon for any health, beauty, or spa treatment. more

Always impressed with Ashley! 4/14/2011

I recently started going to Sunbear Salon. I had been going to see Ashley for some time at her previous salon. I was greatly disappointed to learn she had left. After finding out she had joined Sunbear I decided to make an appointment with her there. I am so glad I did. I was so impressed with the salon itself. Very nice employees and comfortable but the reason I keep going back is Ashley! She is the best stylist I have ever had. I always get great compliments on my cuts and color. more

Need a good esthetician? Go to Suzanne! 4/13/2011

I'm very particular about my eyebrows. More so than my hair. To me, a good set of eyebrows is vital to any look, like a period is to the perfect sentence. Suzanne completely understands this. She takes plenty of time prior to doing anything to understand the type of look you want to create, and is very careful during the styling process. I never feel rushed by her when I'm explaining, and when finished, she asks if there are any touch ups you might like. She is my favorite esthetician I've worked with, and I don't even bother going to anyone else. Further, the Sunbear salon as a whole is absolutely wonderful. All their staff is incredibly helpful. They listen to what you have to say. They do exactly what you want, but also offer tips (from experience) on how to make your look even better. I trusted Sunbear Salon for all my pre-wedding work. Kim did my microdermabrasion, and it turned out wonderful. She also gave me a much needed facial and massage. One of the other wonderful staff did my makeup and hair the day of. My hair was beautiful, my pictures were wonderful, and everyone commented on how great my skin looked! There's no point going anywhere else. more

Request Kim Hanson when you visit the salon. She is amazing! 4/11/2011

Kim Hanson is phenomenal. She is a truly talented artist when it comes to hair. Kim cuts & colors my hair and my hair has never looked this healthy & vibrant. I get compliments all the time on the cut & color. I recommend her to all of my friends and highly recommend Kim to anyone that hasn’t had the wonderful experience of her creating the perfect hairstyle for you. KimMarie Winans more
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