I came in with an English Campagnolo bottom bracket and Record crankset. An hour later, the mech put in the same BB, claiming my BB was Italian. When I came back, I showed the English 1.370 inch marking, which they unexpertly said meant nothing. They said they would have to double charge me, and I would have to pay them overtime. When they finally looked at their own stock, they realized Italian BBs are marked metric 36mm. Then the mech tried putting my English BB in an Italian Ciocc frame, which of course, did not work. Finally, he admitted that he didn't check to see if the cable bracket screw was in the way. He offered to do the work, but I brought the bike to Bicycle John's in Burbank, a way better shop with a much friendly attitude. If you really are into higher end parts or bikes, this is certainly not the place to go to.
Cons: not customer friendly, will not admit they are wrong until you rub it in their face