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Sugarcraft Cake & Candy Supls - Hamilton, OH - Reviews page 1 - Judysbook

Sugarcraft Cake & Candy Supls

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2715 Dixie Hwy
Hamilton, OH 45015
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(513) 896-7089
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Reviews

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Best

I have never, ever seen such variety in a baking shop. If there is anything you need to decorate that special cake, this is the place for you. From plastic picks to icing tintin...

Worst

So, the first mistake I made was not reading the reviews before I headed over to Sugarcraft. A few weeks ago, I was in need of a decorating tip #789. I tried all of the other st...

DO NOT TRUST THIS PLACE! 9/1/2010

DO NOT TRUST THIS PLACE! Shady and rude customer service. Lost my order... finally took 3 weeks to process... blamed it on themselves being short on staff. I cancelled the order and they still proceeded to ship it out after 3 weeks' delay... would not give me refund. Definitely unbelievable that it's still in business. Order if you want to get screwed. more

"SUGAR"CRAFT - Misleading Name 3/29/2010

Bad: This name is so misleading - SUGAR my rear end. I have never been so rudely treated in a store. These people are only interested in GETTING YOUR MONEY and haven't a clue what customer service is!. Improvements: It would be a SUGAR SURPRISE for the Manager to actually speak to a customer. Like to know why she hides in the back. Maybe afraid someone will hit her as RUDE as they are to the customers.. Other: This owner/manager and her close help should retire unless they get off being rude to people .... hire some friendly people who actually appreciate the business ! It was painful giving this business even a one rating - more like MINUS 10 !. more

Avoid this store 7/13/2009

Good: NOTHING - would not waste my time shopping there.. Bad: The people that own this store and work there are not interested in serving customers. Recently, I called to ask a question about an item on their web site and the associate in the store told me not to come and proceeded to hang up on me. I was shocked. Although they have many items on their web site, they will not check to see if they actually have the item in stock in the store. You must drive all the way there to check. Unbelievably horrible customer service.. Improvements: They store needs to get a grip on reality and understand that without customers, they have no store.. more

Wide, wide variety 7/28/2005

I have never, ever seen such variety in a baking shop. If there is anything you need to decorate that special cake, this is the place for you. From plastic picks to icing tinting to cake pans to sprinkles you can find it all here. Take sometime to peruse the huge selection of cake and candy supplies. What they do not stock they will find for you. Sugarcraft is truly a bakers dream. more
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