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Suburban Heating & Air Conditioning Co - Dallas, TX - Reviews page 1 - Judysbook
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Suburban Heating & Air Conditioning Co

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3918 Peachtree St
Dallas, TX 75227
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(214) 381-1127
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Suburban Heating & Air Conditioning Co - Dallas, TX
Suburban Heating & Air Conditioning Co - Dallas, TX

Reviews

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Best

The maintenance agreement has been very beneficial. The service is great, and our units are running better than ever.

Worst

I was greatly disappointed with Suburban's service. The technician diagnosed the problem and recommended part or total equipment replacement. I was told estimates would follow. No...

Editorial review from Citysearch 9/22/2012

Horrible company!! Caught techs with a towel around a copper line letting the freon into the atmosphere. I asked the guy what he was doing, and he said it was common practice..IT IS NOT..Researched and none of the techs ARE NATE certified!! Then the service technician came and smelt like pot!! Then at the end of the job they shared a beer. How rewarding. This company USED to be respectable..Never again will i recommend them here in the Park Cities. more

Great Service 6/13/2012

The maintenance agreement has been very beneficial. The service is great, and our units are running better than ever. more

Good work! 6/7/2012

The recent furnace tune up went great, they found a few things that needed replacing and charged very little for all of the service. I was definitely pleased with the price and the service received. more

The recent furnace tune up went great, 6/7/2012

The recent furnace tune up went great, they found a few things that needed replacing and charged very little for all of the service. I was definitely pleased with the price and the service received. Pros: null Cons: null more

Great! 5/31/2012

They arrived fast and got right to work, restoring the cooling in no time flat. I was very pleased and now looking forward to the summer. I have used contractors before but these guys were a cut above! more

They arrived fast and got right to 5/31/2012

They arrived fast and got right to work, restoring the cooling in no time flat. I was very pleased and now looking forward to the summer. I have used contractors before but these guys were a cut above! Pros: null Cons: null more

A Great New System 5/21/2012

They helped me save money on my energy bill. After several months of an unwanted high energy bill, I finally decided to do something about it. Now, I don;t have to worry about how often I use my systems, and they are great! Nice and quiet too. more

Excellent Maintenance 5/10/2012

Great maintenance plan. My husband and I have been very happy with the service over the last 6 months. Pros: null Cons: null more

Great 4/30/2012

I just called the first place I could find but their service turned out to be the best I could have chosen in the area. They did a great job and I would recommend them. I was fortunate to have them in my area! more

Very Happy 4/27/2012

I am very happy with how my appointment went. They were able to find the problem within minutes of arrival, and fixed it too. A great company to deal with! more

Thanks 4/17/2012

We have had them out to the house a few times and they are always fast and professional. I have been more than pleased with their work. more

Hard Workers 4/13/2012

Excellent repair on my ac unit!!! They fixed the problem so well that I think now my unit is quieter than it was before. Thanks for your hard work. more

Excellent Work 4/13/2012

Excellent repair on my ac unit!!! They fixed the problem so well that I think now my unit is quieter than it was before. Thanks for your hard work. Pros: null Cons: null more

Highly recommended! 4/3/2012

I highly recommend them. The service was very friendly and the work was great. Now my AC is like brand new again, and eve runs quieter. Suburban did a great job servicing my unit. Pros: null Cons: null more

Thanks 3/22/2012

I had to call them one morning for service. They arrived a little while later and took great care of the problem. The techs were courteous and quick while in my home. Recommended. Pros: null Cons: null more

great! 3/14/2012

Suburban Heating was out to do some repairs on our unit and we were very happy with their knowledgeable and professional service. the technician answered all of our questions and completed a great repair. we would use them again for sure. Pros: null Cons: null more

Do NOT use this company 9/13/2011

I called them out because my motor on the outside unit wasnt working. I needed a new motor. They installed it wrong &messed up the new motor &part of my unit. It sounded like somebody was outside sanding. It was so loud i had a neighbor complain. That was ok with the tech because he gave me some line that it was making that sound because its a new motor. I called complained to their office. They offered to give me a new motor at my expense more

DO NOT USE THEM!!! 9/13/2011

In August 2010, our AC went out and they came 12 hours after being called. That trip went without a hitch. The second time August 2011 is another story. I called them out for the same problem as the year before. New motor. The guy didnt have the equipment but had someone drop off a motor. He installed it crooked so our ac unit was so loud neighbors complained. I called them back and let them hear it. They sent a tech back out and he informed me it was installed wrong and bent my ac units mounting bolts. So now I needed another motor, at my expense of course. I would much rather just go buy new bolts but he said the motor mounts were bent as well. So I called back to let them know they are going to fix it and I'm not paying for their mistake. So they said they would come back out the next day, NEVER showed. I called back and they said the same thing, "we will come and fix it." Again they never showed. I was stuck listening to an AC unit that sounds like someone shearing metal until I called someone else to come and fix it. more

Disappointing Services 12/10/2010

I was greatly disappointed with Suburban's service. The technician diagnosed the problem and recommended part or total equipment replacement. I was told estimates would follow. Nothing arrived but an invoice. I then contacted the company twice with follow up questions about the diagnosis and the esitmate. Surburban never responded. They do not care. Think twice before using them. more

Service Disappintment 12/9/2010

I was greatly disappointed with Suburban's service. The technician diagnosed the problem and recommended part or total equipment replacement. I was told estimates would follow. Nothing arrived but an invoice. I then contacted the company twice with follow up questions about the diagnosis and the esitmate. Surburban never responded. They do not care. Think twice before using them. more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
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Owner Message

  • Suburban Heating and Air Conditioning, Co. is dedicated to providing the best possible solution for your home or business. You can count on us to provide you with a solution that fits your unique needs, and since we&apos;ve installed many systems in this...

Additional information

  • Hours:

    Daily 24 Hours
  • Neighborhoods:

    Urbandale/Parkdale

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