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Subaru Of Plano - Plano, TX - Reviews page 1 - Judysbook

Subaru Of Plano

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4480 W Plano Pkwy
Plano, TX 75093
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(972) 801-9900
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Subaru Dealers

Related categories:

Automotive , Car Dealers

Reviews

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Best

I have never been treated so well while getting an oil change. I had a delicious cup of coffee to drink. I had a free snack to nibble on. They gave me the remote to the TV and I s...

Worst

I wish I could give negative stars. I found the 2015 dark grey metallic STI with the base factory options I wanted back in early April. It was still on a ship headed to Subaru of ...

I wish I could give negative stars 5/15/2015

I wish I could give negative stars. I found the 2015 dark grey metallic STI with the base factory options I wanted back in early April. It was still on a ship headed to Subaru of Plano. I worked with my local Subaru dealer in Georgetown, who helped me customize additional accessories which would be installed at port, and work out a trade with Plano to get the custom (to me) load out. I checked in every week to make sure things were in order with no issues, until a few days ago Subaru of Plano began dodging calls. I, and my sales guy became concerned and he decided to look up the car's VIN number. Come to find out Subaru of Plano traded my car to someone else a few days ago even after I had customized it. The car has been sold to some lucky guy in Dallas who unknowingly stole the car out from under me due to Subaru of Plano's shady business practices. Thank you Subaru of Plano, you made a deal and then dump it for a more convenient one. Your word is garbage, your business untrustworthy. A word of warning for those of you who may work with these guys because the are local. Make sure you have everything in writing. They will dump you if it is convenient, and will not even have the courtesy to let you know. Good luck. more

Vacation! 1/6/2011

I have never been treated so well while getting an oil change. I had a delicious cup of coffee to drink. I had a free snack to nibble on. They gave me the remote to the TV and I sat on a comfortable couch. The best part of the whole thing was at the end of the oil change when I was checking out, it cost me less than 20 dollars! Fantastic place to come take a break from life and get your car worked on! more

upfront and courteous 12/17/2010

Keep sales people like Chris Culbertson. I gave this dealership 2 tries before I got paired up with Chris, both times I did not feel like going back. The only reason I came back was because the dealership is so close to me. Chris was very upfront and courteous. I will go back to him to buy a car. more

upfront and courteous 12/17/2010

Keep sales people like Chris Culbertson. I gave this dealership 2 tries before I got paired up with Chris, both times I did not feel like going back. The only reason I came back was because the dealership is so close to me. Chris was very upfront and courteous. I will go back to him to buy a car. more

upfront and courteous 12/17/2010

Keep sales people like Chris Culbertson. I gave this dealership 2 tries before I got paired up with Chris, both times I did not feel like going back. The only reason I came back was because the dealership is so close to me. Chris was very upfront and courteous. I will go back to him to buy a car. more

Sealed the deal 12/17/2010

I had such a great experience purchasing my vehicle - I've already recommended them to others. The sales and finance staff were so accommodating. I never felt pressure or unsure about what I was doing. Doing well: Immediate response to internet offer sealed the deal. Immediate response to internet offer sealed the deal. Very good response. more

Helpful and Wise 12/6/2010

The knowledge that my car is having quality service and knowing that they will not try to suggest repairs that are not necessary. I have come to this dealership since I purchased my Subaru and am extremely pleased with their service. I have recommended it...and will continue to recommend it to everyone I know as a location where quality work and trustworthy people are to be found. more

Very professional and informative, 9/29/2010

I’ve been a loyal customer of Subaru of Plano and recently went back to purchase the 2010 Subaru Impreza for my newly college graduates daughter! I considered them as my personal car gurus! Very professional and informative, this is a major big plus. Thanks for a great job! more

very pleased with Subaru of Plano 8/11/2010

I have been very pleased with Subaru of Plano. I own two cars and both of them came from here. The sales team is very pleasant and professional and will bend over backwards to make sure you have a good experience. I enjoy going there because I know that I will always be taken care of. You should definitely go check them out. more

Awesome sales team 7/12/2010

Timothy and his associate Randy did an excellent job! They were very low key and knowledgeable which made the process really easy and worked with our schedule. We traveled here from out of the area but the prices we saw on the cars were the same as what was posted on the website. Subaru of Plano gave me the best prices and they even gave me the price I wanted for my trade in. They both stayed late for us, working around our schedule. The Subaru Legacy is exactly what I wanted to drive home and I did! We will come back here for our next vehicle. more

Superior customer service 7/9/2010

I was so pleased with my recent visit to Subaru of Plano that I had to share via the internet! My sales consultant, Earl, invited me to test drive any and every thing I liked on the lot but was also extremely considerate of my time. He wasn’t at all pushy and what’s even better is I got him to come down on the price by a couple thousand! After choosing the 2010 Subaru Legacy w/ moon roof I left while they finished processing everything. I was only gone for about an hour when I received a call that it was ready! Upon arrival my car was clean inside and out, free of mechanical issues, scratches, and dents and Earl explained to me how to effectively use all the features and controls. He then offered to schedule my first service appointment for me. Hands down the best experience I have had in a really long time. Thanks Earl!!! more
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Additional information

  • Hours:

    Mon 08:00 AM-08:00 PM;Tue 08:00 AM-08:00 PM;Wed 08:00 AM-08:00 PM;Thu 08:00 AM-08:00 PM;Fri 08:00 AM-08:00 PM;Sat 08:00 AM-08:00 PM
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