Although I liked the results of Lori C as my stylist; she was v. Slow & worked on other customers while I waited for my next step on my appt. time-slot time and time again. Also, Dana, the manager, wouldn't call back after repeatedly calling. Also, they don't let you use American Express!!! If you have any problems , all you get is lip service. Unfortunately, not well managed. Not going back . . .
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