No one seemed to care that our appointments were an hour late. One of the stylists apologized, but that was it. Two others said, "You need to wait," while they sat idly. I visited this place 4 times b/c the location was convenient. My last visit, I know I was also overcharged for a simple hairstyle. I thought with new management, services would improve. With this recent visit, I know better and will not return.
Pros: good parking
Cons: too expensive, high traffic area, suburban snobbery