Used Stricktly during Christmas time to get to the Newark Airport. Called the day before to get setup with no problems. Car didn't arrive at scheduled pickup time, so I called. They had the wrong time but had someone there to get me within 10 minutes. Didn't use on the way back, which I regretted because I paid double their price to use a different car service! Strickly was friendly & fast, just make sure you set things up plenty of time ahead, & that you call to check your arrangements if you want to make sure you get picked up at the right time!