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Stratton Exteriors - Nashville, TN - Reviews page 1 - Judysbook

Stratton Exteriors

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1017 Burchwood Ave
Nashville, TN 37216
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(615) 337-9192
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Stratton Exteriors - Nashville, TN
Stratton Exteriors - Nashville, TN
Stratton Exteriors - Nashville, TN
Stratton Exteriors - Nashville, TN

Reviews

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( 1 )

Best

Wow! What a great job! Stratton Exterior's quality of work was beautiful! There Customer service was excellent as well. In fact, that is what sold me on Shane's company. They...

Worst

I had $6500 worth of windows installed in my home. Everything went well until I found that one of the windows was broken. I called Shane and asked what I needed to do to have it...

Editorial review from Citysearch 7/26/2013

Residential renovation projects are not always the most glamorous projects, but they are usually the most challenging. Our exterior project was exactly that. Shane and the his subcontractors at Stratton Exteriors did a wonderful job coordinating multiple projects to the exterior of our home. Our project consisted of demo and replacement of 30 yr old front porch columns, replacing numerous exterior fascia boards and trim pieces, new gutters, window repair and painting of the entire story floor which was done approximately 25 feet in the air at all times. This was not the easiest project a residential company could undertake, but Stratton Exteriors completed the project in a timely and professional manor with a high level of quality. Hats off as well for Shane's constant communication. I was kept well informed of daily activities and any changes that needed to take place. \r I would use Stratton Exteriors for my next project without question. \r Cris Bryant\r Brentwood, TN more

Editorial review from Citysearch 7/17/2013

Stratton Exteriors just helped us create a nice outdoor space to enjoy the summer. Last year, we had his crew lay flagstone on our 18'x10' patio, and it turned out really nice. This year, we had him come out and build us a cover for the patio. It is a wooden structure, with a shingled roof and round columns. We have had many of our neighbors stop by and comment on how great it looks. We love it! Thanks Shane! more

Editorial review from Citysearch 3/9/2013

We just had a new room created by Stratton Exteriors by adding a wall to the backroom of our house. They were more than professional and the work was top notch! They even found vintage doors and created custom sliding closet doors to match the rest in our house. We are more than happy with the work and would recommend for any job! more

Editorial review from Citysearch 2/25/2013

Our guest bathroom was the second project at our home that we have used Stratton to complete. Just like the outdoor project the bathroom project was quick, easy and professional. We love the work they did and will be using them in the future for any project. Great work and great team! more

Editorial review from Citysearch 10/25/2012

We have used Stratton Exteriors for several indoor and outdoor projects at our home. We continue to use their team because we have been so pleased with the quality of the work, the professionalism, and responsiveness. The team does a great job! more

Editorial review from Citysearch 10/20/2012

Stratton Exteriors gave my deck a much needed wash an fresh paint job and it looks brand new. In addition they custom built a security gate to keep dogs and kids from running down the deck stairs. It was built to match the decking pattern perfectly and looks fantastic. Finally, they installed a very cool-looking under decking system so that the patio area under my deck can be fully utilized without all of the gunk coming down from above. Fabulous! more

Editorial review from Citysearch 10/8/2012

Jeremy and his guys did a wonderful job on our roof. Stratton Exteriors made sure that we were totally satisfied. They made that their top priority. The work on our roof was done in such a great time, it was extremely impressive. I don't know if my husband and I could truly praise them enough. Thank you guys so much. We'll be calling you in the future for more jobs. more

Editorial review from Citysearch 10/5/2012

Jeremy & Shane have done a fantastic job for us at Westerly Construction Co., Inc. I could not say enough good things about the detail and care they put into each project. They handle small and large projects with the same energy and communication, which is hard to find these days. I look forward to using them in the future.\r Chris Parks \r Vice President \r Westerly Construction Co. , Inc. more

Editorial review from Citysearch 8/8/2012

Shane and his crew do excellent, high quality work. Their ultimate concern is that the customer is ultimately happy with the job done. Thanks for building us a great big fence and gate! more

Editorial review from Citysearch 7/20/2012

First off the two stars is for Shane. I have to say; as much as I wanted to lay into him when I was calling his crew back to fix mistakes he always took my calls and made sure I was taken care of. His crew was good about finishing as well as coming back to fix things. Now, I am no carpenter and I have a better understanding about Pressure treated wood, especially when it expands and contracts. I have Trex deck materials and PT wood for hand rails and guard rails. As far as expanding and contracting goes, does that include really bad cuts? Cuts so bad that you can obviously see that some pieces were cut so short that there is a gap on some of the baluster connections. I was told that the PT would was carefully selected, so why is there a post that looked like a dog chewed on it? It looks like that one was at the end of the pallet and was ruined by the banding strap. I had another piece that looked like it was dinged and dented by loading and it was still used and answered with caulk. Some of the balusters look like someone ran a cheese grater along it and had a nice garnish for a meal. I have had the crew back several times to address gaps, Gaps that were filled in with caulk. I had a post that met a hand rail on one side that was cut differently than the other. So one was at a 45 degree angle and another had a flat top with an edge cut to meet the handrail. So i was left with a triangular hole on one side. Their answer? To fill the hole with caulk. My stairs have Trex steps which were done well but where the risers met the skirtboard was acute V shaped gaps that were addressed with caulk. I am not master at any of this, but when I spend 16k on a new deck I better get the quality for that price. I could have bought a brand new car for that and one SCHEDULED oil change. Here, I am constantly finding problems. The deck is usable and has its moments. I admitted to Shane I was anal about things and he understood. So am I being a dick? I don't think 16k should be taken lightly. The Trex part of the deck looks great. But I noticed that there were scrapes and drag marks all over the deck. I know that my children’s PLASTIC wheels could not have done it. It was the crew’s equipment. I told the project manager when he was here about the marks and he agreed that they needed to be addressed. He did some research for me to see if Trex had anything that cleared scuff marks he did but I never heard back from him. Dan’s other recommendation was to redo the interior Trex decking since it should not have made marks like that and I never heard back from him. If you want good customer service and a crew that will bend over backwards to fix their mistakes then here is where you want to shop. All the work has a lifetime guarantee; i just hope that is not in place because of the workmanship. I have tried not to post this review for a long time since the installation, but after really looking at the deck and seeing the problems and having to call the crew back, I just can't do that anymore. Just find a pro that concentrates on one trade, otherwise you get a contractor who bites off more than he can chew, spreads his workforce thin and you get spotty work. And a lifetime guarantee just gets you an annoyed contractor who hopes if he doesn’t address it, YOU’LL forget it. more

Editorial review from Citysearch 7/5/2012

WOW! Stratton Exteriors did such a fantastic job on our soffit, gutters and siding! We have never been as impressed by anyone that has been to our home to do work. Everyone that came to our home was professional. We look forward to working with Shane and his team on projects in the future. more

My windows are awesome! 4/5/2012

Wow! What a great job! Stratton Exterior's quality of work was beautiful! There Customer service was excellent as well. In fact, that is what sold me on Shane's company. They quoted me a decent price, showed up when they said they would and did an excellent job. What else could I have asked? I will call them again if there is a need. I look forward to doing business with them again. Thanks Shane and crew! more

Garage Mahal - Love It! 3/26/2012

After receiving several other bids for a garage, we decided to go with Stratton Exteriors. Though theirs wasn’t the cheapest option, we feel we not only received a MUCH superior product, we also never had to wait for a response when we had a question during the process. Owner Shane Stratton is very friendly and communicative, and all of his team members were prompt and friendly. The result? A beautiful and very well-constructed garage that looks just like our home. We really couldn’t be more thrilled and look forward to working with Stratton Exteriors again! more

House looks new again! 10/10/2011

Stratton Exteriors just did a project for us and we couldn't be happier! We got new gutters, siding, soffit and fascia, and ceiling for the front port. Oh, and they installed new lighting all around our house since they had to pull it off anyway for the work. Not only was the end result better than I'd expected, but even better than I'd actually hoped for! They were a pleasure to work with. Started right on time and actually finished early. Shane was very professional. He never tried to up-sell and made me feel good about my buying decisions. All my texts and emails were quickly answered and the phone never rolled to voicemail. The crew was very nice and answered all my questions with smiles on their faces. They even helped me figure out and adjust my new motion sensor lights, which was outside their contract. I can't wait until our next project - and if it falls under something this group does.. we will be calling them! more

Great Experience with Stratton Exteriors 8/25/2011

We recently bought a home that needed it's roof replaced immediately. Shane, of Stratton Exteriors, was extremely responsive and offered competetive prices. He and his crew did an incredible job on our roof and were very thorough in clean-up. We were very happy with our experience! more

Very Happy with Rebuild!!! 8/7/2011

I had a Tree fall on a detatched garage from one of the storms that passed through Nashville back in May. During the insurance Process I called on several contractors to give me estimates. I immediately felt comfortable talking with Shane. He was right on track on matching the new garage with what the house looks like. As we moved along with the process things seem to move even easier. He is very easy going and not at all pushy. He is very honest and up front with you and does what he says! Our garage went back up very quick and it is way better than it was before the tree took it out. It is a dead on match to the house. Rest assured I will have Shane doing more work for me in the future! more

Beyond Happy! 1000% Satisified. 5/25/2011

We have been talking to Shane for two years about building a deck. He was out three times during that period and never tried to pressure or sell us. He figured the latest quote and said call me if you want me to do the job. We finally committed and agreed to let him demo our 27 year old deck and build a covered deck tied into our roof. All we can say now that it's built is WOW! In fact, thats what every neighbor and friend that's seen it has said. There is not an adjective that can describe our satisfaction with Shane and everything involved with this experience. We wish he had built our house. more

Love the new deck - let summer begin! 5/6/2011

Stratton Exteriors added a much needed deck to the back of my house. Shane was helpful from the beginning, determining the appropriate dimensions and features. The deck is the perfect size and scale for the backyard. And the form works well with the style of the house. Shane addressed all of my questions and concerns along the way. Love the new deck - let summer begin! more

Our House Looks Amazing 5/5/2011

Shane Stratton has been working with us on exterior painting of our 50s ranch home, storage shed, and wrought iron patio furniture. His bid was fair. We knew what we were paying for, and there were no surprises. The work was better than we imagined. Our house looks great. Shane even made a suggestion in terms of updating the front that made a huge improvement (and the update was not expensive). His crews were on time, polite, and worked well with us. They also did a great job cleaning up each day. Shane stayed in touch during the whole job and always returned calls and emails immediately. We plan to use Shane Exteriors for other projects. We couldn't be happier with this work! more

Fantastic service and value - what more could you want? 3/8/2011

We purchased new windows from Stratton Exteriors and couldn't be happier.\r \r Shane Stratton is extremely thoughtful and engaging, providing several different options when buying windows; it's quite obvious Shane takes pride in his work and wants his customers to have the best possible experience when upgrading their home.\r \r Shane has even happily provided advice on other home issues and referred us to other companies without trying to ""sub contract out"" the job when he knew it wasn't his specific expertise. We have several other home projects on the horizon and will, without a doubt, be using Stratton Exteriors. more
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Owner Message

  • Stratton Exteriors in Nashville remodels your home to help you make your home your palace. We specialize in quality remodeling products and pride ourselves on customer relations and quality installations with attention to detail. Stratton Exteriors...

Editorial

  • Offers high-quality, custom-built replacement windows, doors, gutters, soffit, vinyl siding and fascia for your home.

  • 12/23/2006 Provided by Citysearch

Additional information

  • Hours:

    By appointment only
  • Neighborhoods:

    East Hill

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