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Store To Door - Dallas, TX - Reviews page 1 - Judysbook

Store To Door

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5801 Preston Oaks Rd
Dallas, TX 75254
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(972) 774-0854
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Working with Store-to-Door was a disaster. I’ve never experience such terrible service. I hired them to deliver a playground set from a local store to my house. They said they’...

Terrible service. Unreliable and unresponsive. Don't bother! 4/17/2009

Working with Store-to-Door was a disaster. I’ve never experience such terrible service. I hired them to deliver a playground set from a local store to my house. They said they’d make the delivery the next Saturday. On that deliver date, they never showed up. I left several messages without getting a response. Finally, I got through to them, and they said they would make the delivery the following Monday or Tuesday instead. Monday came around, and nothing. Tuesday went by, and still nothing. I left 7 messages and got no response. Finally on Wednesday, they left a message that they’d deliver that afternoon. They never showed up. I finally told them not to bother. I rented a truck and picked up the playset myself. If you need something delivered, don’t bother with Store-to-Door. They are the most unreliable, most unresponsive business I’ve ever dealt with. I’m sure you can do better. Pros: Friendly on the phone ... when you can reach them. Cons: Never showed up and didn't return phone calls. more

Worst service of my life 4/7/2008

I had bought an exercise machine and the store I bought it from was going to put it together for free great and they recomended Store to Door. It would take the store I bought it from 3-5 days to put it together. I called the Store to Door about 10 times due to having no way to get it home due to the size of it the message I got on the machine would say we are helping other customer leave a message and we will call you back. After three days I receive a phone call talk to the guy we set up an appointment for Saturday never heard from them again so I rented a uhaul and got a friend to help me take it to my house. I have never had such bad service especially a so called professional bussiness not keep an appointment and I was paying cash. I guess i just did not want to do it my self but it ended up being cheaper and I have good friends so I got it done but it was the worst service ever. Pros: none Cons: Service not kepping there word more
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