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Stone Mountain Volkswagen - 117 Reviews - 3500 Stone Mountain Hwy, Snellville, GA - Volkswagen Dealers Reviews - Phone (770) 979-2000
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Stone Mountain Volkswagen

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3500 Stone Mountain Hwy
Snellville, GA 30078
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(770) 979-2000
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Stone Mountain Volkswagen - Snellville, GA
Stone Mountain Volkswagen - Snellville, GA
Stone Mountain Volkswagen - Snellville, GA
Stone Mountain Volkswagen - Snellville, GA
Stone Mountain Volkswagen - Snellville, GA
Stone Mountain Volkswagen - Snellville, GA
Stone Mountain Volkswagen - Snellville, GA
Stone Mountain Volkswagen - Snellville, GA
Stone Mountain Volkswagen - Snellville, GA
Stone Mountain Volkswagen - Snellville, GA

Reviews

( 104 )
( 7 )
( 0 )
( 2 )
( 4 )

Best

I leased my first Passat model year 2014, in October 2015. The first dealer who helped me out the process of leasing this car was Joseph Park, who offered me a huge discount. Th...

Worst

I purchased my vehicle from Dwight Harrison and it was a decent experience. Afterward, I continued to take my vehicle there to have it routinely serviced and that was a miserable...

Sung Hong and Joseph Park are great dealers 1/20/2016

I leased my first Passat model year 2014, in October 2015. The first dealer who helped me out the process of leasing this car was Joseph Park, who offered me a huge discount. The car had extra options such as tinting. Bluetooth connection, seat heating, leather seat options were extremely satisfying. Especially, after service was really satisfying. Service crews were kind, responsive, knowledgeable. Based on my first experience of this dealership, I leased my second car from Sung Hong, a new dealer but very experienced, attentive, and sensitive to the needs I presented. He allowed me to test drive "THREE" cars in our first meeting - Golf, Tiguan and Passat. I enjoyed not only the driving but also his detailed explanation on good and bads of each model. His recommended model of car was satisfying to me too. Now after the purchase, I can say for sure that this car truly deserves to be called as my "destiny" car. During the process, Joseph Park, the dealer who helped lease my f more

Wayne Williams' the MAN 1/5/2016

If you want no hassle car buying from a man who knows his product and will bend over backwards to make you happy in the purchase process, Wayne Williams is the man. I was in and out driving home in my new GTI before I knew it. He and his manager David Schilpp got me the car I wanted at the price I wanted to pay and all without all of the usual runaround that often accompanies car purchases. I couldn't have been happier...Thrilled GTI owner more

Sung Hong is a good dealer 12/30/2015

Today I went to Stone Mountain to my new car. I purchased a car from very kind korean dealer, Sung Hong. I really appreciate what he've been doing. more

friendly sales 12/17/2015

sung hong gave us world class experience. he was friendly and knowledgeable. I recommend to every body!! more

Buyer Beware 3/10/2015

My customer service experience was atrocious. This is a dealership that doesn’t care about it customers once they drive off the lot.\r \r After attempting to sell me a second key at full cost in violation of the pre-certification, Stone Mountain Volkswagen assured me I would be sent a working key free of charge. A week later I received a non-programmed key that I was charged over $100 to program. I contacted VW of America and was told that I would be reimbursed. Weeks later, I have been assured by several Volkswagen representatives that “a check has already been cut” several times and given various explanations for why, weeks after I was initially contacted, I have not received any check. \r \r I would never do business with such an unprofessional, shortsighted organization again. more

Editorial review from Citysearch 11/2/2014

Friendly, knowledgeable, customer oriented. My visit was based on service required for my subaru, which was purchased from your dealership. I also own a dodge and have used your dealership for it's requirements and have had exceptional service as well. Thumbs up for Joey Acardi more

The Best Service 9/23/2014

Needed oil change and car looked over for needed repairs. Everything was efficient and smooth. more

Editorial review from Citysearch 9/22/2014

Brought a 2012 CC in for 30K mile service a bit early and drove out with a new 2013 GTI. I believe this is the seventh VW bought at this dealership. In 2012, family members totaled five new VWs purchased.\r more

Wonderful 9/22/2014

Rose was very helpful and service was great. We still have a couple more times to come fix other parts but it was a courteous visit. We were very appreciative of the loaner car since we would have had difficulties going to and from work. more

Editorial review from Citysearch 9/21/2014

Excellent, had worked w/ salesman Blake Baldwin in the past; talked w/ him, told him what I wanted to do. Got to dealership, he had everything ready, very satisfactory deal. No wasted-dead time, got the car & the deal that I wanted.\r more

Excellent Treatment 9/19/2014

Excellent is about all I can say... Came in to look at a car and David S. took it to the next level as a professional. more

Editorial review from Citysearch 9/18/2014

Wonderful. Rob and Jean continued to be pleasant through out the whole experience. They even continued to work with us after the paperwork was signed. Great Job guy!!\r more

Fantastic 9/18/2014

Friendly atmosphere. Very professional. Clean dealership. Outstanding salesman that I enjoyed communicating with. New car features were explained & the deal didn't require me to spend the day! more

Editorial review from Citysearch 9/17/2014

Everything has been great with everyone I have met at Stone Mountain VW. My first service appointment went very well. \r Thanks again........ more

Very Pleased 9/17/2014

I went out to my car and found the battery had died. I called the service center and inquired if they had any time to see me. (It was Saturday just before lunchtime.) I was told that they were pretty busy but to come in and they would take care of me. The service center replaced my dead battery and got me back on the road in no time. Everyone was very nice and very helpful.\r This is my first VW. I love the car and when it's time for me to get a new one I'll definitely be heading back to Stone Mountain VW. more

Editorial review from Citysearch 9/16/2014

I was greeted with the same welcome that I always given at Stone Mountain VW, which I appreciate. They were able to repair my tire without having to replace it which was great news. They even gave the car a wash which I was greatfull for. more

Fabulous 9/16/2014

Excellent. Very put together. Fastest buying experience. The salesman was very prompt and did an excellent job of going over the car once it was purchased. more

Editorial review from Citysearch 9/15/2014

excellent in all aspects. Recently We have purchased a new vehicle and had one vehicle serviced. Everything concerning these evenst was perfect.\r more

Awesome Experience 9/15/2014

Great experience!! Very helpful staff, no long waiting period. I was quoted an hour waiting time and I was out before the hour!! more

Editorial review from Citysearch 9/14/2014

2010 Jetta Sportwagen TDI was towed to dealership on a Sunday morning. Rudy had already secured me a loaner when I called Monday morning, the car was diagnosed and fixed by Wednesday afternoon. All work was completed under warranty. The service was excellent, as it has been for all of my other visits. I haven't used the Express Service yet for routine maintenance issues, but I am going to start using it in the future for both of our VWs.\r more
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Owner Message

  • Dwight Harrison Volkswagen is an automobile dealership that has been in business for more than 15 years and features an inventory of new and pre-owned cars, convertibles, station wagons and sport utility vehicles. Its Volkswagen models include the Eos, Jetta, Passat, R32, GTI, New Beetle, Rabbit and Touareg. The dealership's financial services include online credit applications and warranty programs. Its service and parts department features diagnostic and repair equipment and sells a variety of manufacturer-recommended and certified parts and accessories. Dwight Harrison Volkswagen provides tire rotations, transmission replacements, brake inspections, air conditioning performance checks, oil changes and wheel alignment services. It also inspects fuel and air filters, shocks, spark plugs, cooling systems and timing belts. Located in Snellville, Ga., Dwight Harrison Volkswagen offers appointment scheduling and parts order placement options.

Additional information

  • Hours:

    Mon - Fri, 9am - 8:30pm; Sat, 9am - 6pm; Sun, 1pm - 6pm
  • Payments:

    Master Card, Visa, Discover

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