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Stilwell Auto Sales Inc - Rayland, OH - Reviews page 1 - Judysbook

Stilwell Auto Sales Inc

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State Rte 12335
Rayland, OH 43943
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(740) 859-6121
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Automotive

Reviews

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Best

Purchased a car from Donna, She was very helpful and nice to deal with, would suggest buying a car from them.

Worst

Similar to a lot of customer's reviews and stories I was excited to get a decent deal (above KBB price) on a car that had average miles and appeared to be in fair condition. My en...

Faulty cars and very unprofessional.. 9/25/2015

Similar to a lot of customer's reviews and stories I was excited to get a decent deal (above KBB price) on a car that had average miles and appeared to be in fair condition. My engine light was on from the first day I left the lot and they claimed that they has just put a new battery in the car and it's on boarding communication had to run through a cycle. I brought it back several times due to lights and sensors coming on, loss of my power steering and brakes, as well as my car stalling on the highway. I had only driven it twice and it was only a week later! They were very unprofessional and argued as well as told us to leave their property despite the fact that they knew they had already reset the sensors in my car several times and that it was unsafe to drive. They stated that my warranty only covered the motor and the issues I has been having were electrical through the car's computer. They were not helpful, instead they decided to take it upon themselves to blame and place fault on me instead of admitting they had sold me a dangerous vehicle and simply helping me repair it. I do not recommend this car lot. They simply are not trustworthy nor reliable. Crooked and dishonest. They cover up the real issue of the vehicle with complaints about their customer's attitudes because they refuse to have themselves admit fault, even if it means their young customers driving off the lot in a very dangerous and damaged vehicle that has been programmed to hide the technical issues for a short period until all warranties are null and void. more

SALES 9/13/2014

Purchased a car from Donna, She was very helpful and nice to deal with, would suggest buying a car from them. more

Ask for a quote and they'll just fix your car without your consent, and charge you out the ###. 2/24/2012

Long story short, I dropped my car off and told the owner to call me with a quote BEFORE working on my car. They didnt call me all day long, so I ended up calling them and they fixed it WITHOUT my consent. $250 for spark plugs and wires!!!!! They put a junior mechanic on my car and charged me because it took him 3 hours for half a tune up. Will NEVER go back. more

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Nice Small Town Dealer 8/17/2005

Stillwell Auto Sales is in a terrific location that is easy to find just a few miles from the Rayland exit on Route 7. They are a small home town dealer with an excellent supply of used cars and trucks. I found that they are also a no-to-low pressure sales team. They were all friendly and extremely helpful in helping me choose a car and they gave me a great trade-in price to boot. If you are in the market for a used car, be sure to check Stillwell's lot! more
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