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Steve's Automotive - Portland, OR - Reviews page 1 - Judysbook

Steve's Automotive

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22 NW 14TH Ave
Portland, OR 97209
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(503) 227-4112
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Main categories:

Auto Repair & Service

Related categories:

Automotive

Reviews

( 8 )
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Best

I work downtown so Steve's Auto is very handy. I had my Honda Element serviced for a squeaky belt and it was fixed within the same day. Total invoice due was reasonable and they...

Worst

Although the actual mechanics are likely very skilled, the staff which assits you speak kindly on the phone but will take immediate offense if at any point you disagree with them....

Good Service 1/31/2012

I work downtown so Steve's Auto is very handy. I had my Honda Element serviced for a squeaky belt and it was fixed within the same day. Total invoice due was reasonable and they called the next day to see if everything was okay. I was happy with the results and recommend his shop. more

Awesome Service by Honest People 10/21/2010

It's refreshing to find an automotive repair location we can trust. They are very professional and helped ease the worry of what was wrong with our vehicle. There's a reason why Steve's Automotive has been in business for over 40 years and it's because they are honest and know what they are doing. They went above and beyond when our transmission was going out, gave our vehicle the TLC it needed and we can't thank them enough. One of our family members is relocating to Bend, OR and we excited that Steve's Automotive opened a location over there so he has a place to take his vehicle that he can trust. more

condescending, expensive 7/23/2009

Although the actual mechanics are likely very skilled, the staff which assits you speak kindly on the phone but will take immediate offense if at any point you disagree with them. You will speak with one man whose sole purpose is to run the front desk, likely not having the same certfication as the mechanics, and is there only to sell you more services. Expect to hear Lines such as ""not our problem"" and "" I'm sorry you feel that way."" basically avoiding any personal responsibility for the lack of customer service. The repairs are fine, but at dealership prices why should I bring my car back to a shop which chooses to speak to me in a condescend manner and refuses to take any personal responsibility and rather place more

Keeping Steve's Automotive on Speed Dial 1/7/2009

I am very grateful to Bob, and the amazing technician Mike, who fixed my fuel pump. Here's how it went. more

Finally! An honest car repair service 12/17/2008

I have taken my car to many different places in Portland to be serviced and have always felt like I was being scammed or taken advantage of because I am a female that does not know very much about cars. However, I took my car to Steve's automotive and felt as though they actually cared about my car and my safety. I would recommend this business to anyone looking for honest, hard working, and caring people to fix your car. more

Conscientious Service 11/25/2008

I brought my Car in for an oil change and received the top-notch service that I have come to expect from Steve's Automotive. They alerted me that my battery was running low on voltage. I had forgotten that a few weeks before I had run my battery down and meant to have it checked. I didn't have the time then, but I came back the next day and they had my very unique and specialized battery delivered for me to have installed. They don't carry my cars battery at any battery shop, but these guys went out of their way to have one delivered for me. Bob and Steve are very conscientious operators and always put their customers first. It may not always be the news you want to hear, but they surely do not go looking for bad news. These type of businesses are hard to find: Trustworthy, friendly and fair! Pros: Thorough inspection. Easy access. Shopping close by. more

An automotive repair shop that cares 11/18/2008

I took my teenage son's old ford truck to a local Ford dealership that kept the truck for over a week promising to fix it. After many conversations and much frustration, I had the truck towed to Steve's Automotive. They quickly identified the repair needs which were at a lower cost than the Ford dealership quoted and repaired the truck within several days, a much more reasonable amount of time to wait for repairs. I now take all our vehicles to Steve's Automotive for regular maintenance, tires and any other auto repair needs we have. Steve's Automotive treats us like family and they really care about our safety on the road. more

Best Automotive shop in the pearl district 6/21/2008

I had my car looked at for a second opinion. Bob and Steve family owned business treat you as family. They will give an honest advice. If you live in that area. Have them change your oil and give you some counsel for your car. Leave it with them and shop the Pearl for a day. Pros: Honest and Trustworthy Cons: Their not a low end price mechanic be ready to pay for quality, honesty and Integrity more

Thorough Service, Easy To Understand 3/1/2007

At last, an automotive repair facility that actually exudes trust! I took my car to Steve's for a variety of age-related issues. They thoroughly tested all systems and quickly quoted me on the total amount. more
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Editorial

  • Specializin in professional auto care including vehicle maintenance, tune ups, oil changes, brakes and more.

  • 5/21/2007 Provided by Citysearch

Additional information

  • Payments:

    Visa, American Express, Master Card
  • Neighborhoods:

    Pearl, Neighbors West - Northwest

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