My husband and I needed renter's insurance. We went on the State Farm website and created a quote and had the quote sent to our local insurance agents. WIthin a day we had a phone call inviting us to come in, talk about the insurance, and sign up. The agent we met with was very nice and sociable. He did not try to sell us anything else and sent us a thank you note in the mail. We were very impressed with State Farm and plan on using them again in the future.