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State Farm - Gurnee, IL - Reviews page 1 - Judysbook

State Farm

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35 Tower Ct (at Suite L)
Gurnee, IL 60031
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(847) 336-6800
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State Farm - Gurnee, IL
State Farm - Gurnee, IL
State Farm - Gurnee, IL
State Farm - Gurnee, IL

Reviews

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Best

Thank-you so much Jack, ...For all your time, help, expert and quality advise, extra service given, your day off interruptions, and the list goes on... You're the best and I tel...

Worst

The service with this agent is not what it used to be, in my opinion. In the past, Mr. Martin would personally handle issues himself. He would promptly return phone calls and em...

Editorial review from Citysearch 6/20/2012

Thank-you so much Jack, ...For all your time, help, expert and quality advise, extra service given, your day off interruptions, and the list goes on... You're the best and I tell people that regularly. This was such a traumatic experience along with my flooding incident last year and you and the office are always upbeat and more than helpful. more

knowledgeable and reliable! 5/12/2011

Our experience was quick and efficient! more

Helpful and quick 2/17/2011

Jack and his staff are very helpful and quick on processing claims. more

Service Not What It Used To Be 11/16/2009

The service with this agent is not what it used to be, in my opinion. In the past, Mr. Martin would personally handle issues himself. He would promptly return phone calls and emails, and go to bat for you with his underwriters and adjusters. Today, Mr. Martin delegates most—if not all—matters to his staff, who, in my opinion, provide a fraction of the service Mr. Martin built his business on. Pros: State Farm Agent Cons: Agent Delegates Everything more
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