The worst experience I have ever had with any company.
They cancelled my move today without telling me. I was pretty panicked, since it's the last day of the month. When I asked what I could do, the lady in the Seattle regional office asked if I had internet access so I could look up another moving company in the area. Not cool.
I escalated the problem to their regional director, some fellow called Eric in California. Eric, bless his heart, spared no effort... in telling me that I was shit out of luck. When I asked this 'director' what I could do, he suggested I use the Yellow Pages to find another moving company.
The worst part? My parents came from overseas this weekend to see their son move into his first condo. So here I am sitting on boxes of my stuff in my old apartment, my joy turned to ashes by Starving Students and their terrible employees.
Would not recommend to my worst enemy, would give a negative star value if possible.
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