I live 1,800 miles away in Northern Kentucky. SS moved my granddaughter in California twice, the first time in September 2010 and the second time in January 2011. The second time was on very short notice - a day and a half. The movers were all ass and elbows loading the box truck I had rented. I was, so to say, "out of dodge" in short order and enroute back to Northern Kentucky within eighteen hours of arriving in California. If I ever go back to California and am in the same situation I'll hire SS again.