I've lived on the mainline for quite sometime and understand the demands and high standards the people in this area expect. I must say they do it right and always with a smile. I am a picky coffee drinker and I am also a barista who has worked in 5 states. They always go out of their way to service my needs in a timely fashion. I have had to wait a couple of times for my drink but only due to the popularity of this location. In a line of 15 people deep, I can receive good customer service, feel individually recognized. I go from the back of the line to a drink in my hand in about 6 minutes. You should keep in mind my drink is not a standard. I drink a four shot, ten pump vanilla, grande, Caramel Macchiato and I am picky about my foam and temperature. Matt, Diane, and I think your name is Angela or Ashley, and the short dark haired gentleman who wears the visor are fantastic with customer service. The pie case in your shop is always so clean. Thank you for your wonderful work ethic and friendliness. There are very few places that I eat in public and ya'll are one of them.
Pros: They care about their customers
Cons: Too many customers