I went in looking for a guitar for my husband. I had planned on spending a lot of money, but the guy who helped me steered me in a different direction, saying that I didn't need to get the model I thought I should. He saved me a ton of money, and hubby was thrilled with his guitar. I've also gone back for sheet music (found some obscure scores), accessories, and repair work. They are reliable, honest and knowledgeable. I hope they NEVER leave us!