We had the most amazing experience with this Stanley Steemer outfit today. I have used them in Florida with great results, but until today not in California. We used another service previously (there's Chem in the name) who insisted they couldn't get the carpet any cleaner that they did. What a load of crap! Armando and Mateo from Stanley Steemer in Azusa made our carpets look brand new. There was only one child-related goop stain that they couldn't get out, but made it a lot!!!! less noticeable. I would not hesitate to use them again and would highly recommend them. They were friendly, knowledgeable, professional, and fast.