I have been a regular customer of your facility since 1985. Have seen a lot of changes over the years, but I can honestly state that there has been no changes in the Staff’s love, tenderness and care toward all the animals that arrive dally for necessary attention. As they get to see different animals and some, more often in some cases, the attachment grows. I know so well about the grieving process. I have lost several of my pets and your staff has grieved right along with me.