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Springbrook House - Midlothian, TX - Reviews page 1 - Judysbook

Springbrook House

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824 Clearwater Dr
Midlothian, TX 76065
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(972) 723-0597
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Reviews

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Best

Facility is clean and very organized. People there are always clean and well dressed. Very tasty meals. Owners are frequently on site and available to answer any question. Own...

Worst

If you care about your loved one do not place them in this home. The owner is an awful woman. She does not care about the residents. All this woman cares about is the money. I kno...

Editorial review from Citysearch 2/27/2013

I Used to work for springbrook house and i would tell anyone that asked me that their loved ones are NOT safe here. Almost everyday your loved one will be left to sit unattended by the 1 nursing assistant on shift while that person is in another room having to clean, cook and god knows whatelse because if we didnt have those things done by the end of our shift we would be in trouble. The owner is the only person we had to contact for help if we needed it and she never answers the phone. and if she does she is almost always 10 to 20 minutes away. the ""assistants"" she hires mostly have never worked in a nursing home in their lives. and dont know what to do in an emergency. It was the biggest joke of a health care ficility i ever worked for. and i have worked in quiet a few! before I quit there was a lady there who started showing signs of a heart attack and I couldnt get a hold of anyone for 3 hours! and then I got blown off and 4 hours later the woman was In really bad shape and had to call her nurse myself and only THEN did the owner bother to call me and tell me she was coming. While all this was happening I had 6 other Ladies to care for and watch all with no help because of the 4 attendants that were working for Springbrook house at the time (including myself) I could only get ahold of 1 who was out of town. She did finally get taken to a hospital but it wasnt until the next day. A few days later when i came back for my next shift I learned that the lady had had a massive heart attack, not long after that she died of another heartattack shortly after being brought back to Springbrook house. Please if your considering bringing your loved ones here think again! They will not be taken care of properly and its because the woman who owns the place is a manipulative and selfish woman who is never there and is too cheep to actually properly staff the facillity. more

Worst place ever 6/15/2011

If you care about your loved one do not place them in this home. The owner is an awful woman. She does not care about the residents. All this woman cares about is the money. I know this first hand. The only good thing about this place was the caregivers that worked there but she ends up running all the good ones off because she treats them awful. I don't know how this woman has stayed in business. She lies to the state and everyone else. One woman died because she had been sick for two weeks and she never got her medical attention. I would not place my loved one there. more

Fabulous help for families 4/28/2009

Facility is clean and very organized. People there are always clean and well dressed. Very tasty meals. Owners are frequently on site and available to answer any question. Owner will even take loved one to doctor or dentist appt.!!! This is the best facility I have found and in addition they offer these services. I feel I can rest easily with my loved one being there!! Pros: Small facility with tons of one-on-one attention and care!! Cons: Waiting list to get space. more
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