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Sparks Car Care - Federal Way, WA - Reviews page 1 - Judysbook
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Sparks Car Care

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32627 Pacific Highway South
Federal Way, WA 98003
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(253) 874-1070
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Sparks Car Care - Federal Way, WA
Sparks Car Care - Federal Way, WA
Sparks Car Care - Federal Way, WA

Reviews

( 109 )
( 2 )
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Best

I was very satisfied with my recent visit, and all my previous visits. This time I came in for a oil change and to have them check the alignment. They took me to Marlene's to wait...

Worst

All reviews seem positive

Excellent Service 12/17/2015

I was very satisfied with my recent visit, and all my previous visits. This time I came in for a oil change and to have them check the alignment. They took me to Marlene's to wait since it would take a while. However, called shortly after I got there to say they were having trouble opening my hood, and to get permission to try harder, which might break it. They called back shortly after to say they still couldn't get it open and said they would come pick me up, which she did quickly. All the other times I have been in there, the service has been fast and everyone has been very friendly. The reason I started coming here for my car service is because I stopped in one day on my way to work after my tire pressure light came on and they checked it without any charge and told me to come back if I needed other service. Once I was mostly done with my free oil changes at the dealer, I switched to here. The service at my dealer is absolutely horrible, so I really appreciate the service and great attitude I get from everyone here. I tell everyone I know that I go here for service. more

They are helpful and curtious 12/11/2015

Wonderful place with good service more

Honest people! 12/3/2015

My car wouldn't start so I had it towed in, and after it got there it started with no problems. I appreciate their honesty in determining what was wrong with my car and not just making something up and fixing it like other places have done. more

HIGHLY RECOMMENDED 11/27/2015

Tremendous people, excellent customer service. more

1st Class carecare and customer service 11/24/2015

An amazing experience from making the appointment to making the repairs. Clean, friendly, thorough, helpful are just a few of the words I would use to describe everyone at Sparks...the work is meticulous and prices fair....can't say enough good things! Thanks everyone more

Thorough check found elusive problem 11/20/2015

Arrangements were quickly made to have vehicle towed to shop. I was informed about the different problems that were found as they were found. Evidence of what they found was shown to me when I picked up the automobile. Workers were friendly and clear in communications with me. I appreciated being picked up by the courtesy shuttle. Warranties and roadside service options were clearly explained to me. The AAA discounts were also good features. more

Did what was needed & more 11/13/2015

I came in having a problem with my turn signals not working. I was told they would run a diagnostic like any other shop would. What set them apart was how well informed I was throughout the process, they made numerous calls while working on my car so I was never in question what was going on. With a friendly, honest, & informative staff, giving Sparks high praise is a no brainer! more


GREAT CUSTOMER SERVICE; VERY RELIABLE AND NO B.S 11/9/2015

WE WENT TO GET OUR ALIGNMENT FOR OUR CAR, AND SOME OTHER NICK NACKS, THEY ARE VERY HONEST, AFFORDABLE AND THEY HAVE A VERY BEST OUTSTANDING CUSTOMER SERVICES. THE REPRESENTATIVE AT THE FRONT DESK; WHO EVER ANSWER THE PHONE WAS SO NICE AND VERY HELPFUL. THEY DONT TELL YOU ANY B.S PLUS OUR CAR WASNT IN THE SHOP FOR MORE THAN 4 DAYS. EXACT ON THERE DATE. more

Great customer service, good use of technology to communicate with customers. 10/30/2015

They were able to squeeze me in for a same day appointment. Everyone in the office is very nice and helpful, and they go out of their way to explain things to you so you can understand exactly what's going on with your vehicle. After the service, they sent the recommendation estimates to my email address so that I could have a digital record of those, and so that I could take my time in deciding what services I would like to get. This eliminates a lot of stress because I do not feel burdened to make a decision right there on the spot. more


Outstanding Service 10/22/2015

I always find Sparks Car Care the best at providing a realistic estimate for needed services and outlining recommendations and why such are recommended. more

i APPRECIATE YOUR STRAIGHTFORWARD MANNER OF ANSWERING MY QUESTIONS, AND APPRECIATE THE FACT THAT i CAN HAVE GOOD DIALOG WITH ALL OF YOU TEAM MEMBERS. 10/13/2015

YOUR HANDLING OF MY LAST PROBLEM WITH THE HEATING SYSTEM WAS GREAT! I DIDN'T EXPECT TO REALIZE SO MUCH WARRANTY WORK BEING DONE. I DO THANK YOU VERY MUCH. more

customer service 10/12/2015

Crew is nice, service outstanding. more

Excellent Service! 10/11/2015

This isn't just a business, you can tell they actually care! The staff is very friendly and professional and they took good care of me and my car. Ken was great for making sure I understood exactly what was wrong with my car and what they did to resolve the issue, which was really helpful. They go the extra mile and I will definitely recommend Sparks to others! more

Good Honest Service! 10/9/2015

Suggested maintenance was warranted. Reasons were thoroughly explained. Completed in a timely matter. more

Close, but some policy changes needed 10/9/2015

Lack of attention to the customers request for the oil to be installed by Erin. Than both times there,.forgetting to include the AAA 10% Discount on my Invoice! more

The People 10/8/2015

Excellent Service all the time. more

Brake line 9/30/2015

Great job. more

great work 9/30/2015

excellent service fast response more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Additional information

  • Hours:

    Mon-Fri 8am-6pm ; Sat Closed ; Sun Closed

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