I have went here every time I needed my oil change and have never had a problem. The employees are very friendly and are always willing to help out in any way. I have never had to wait in a long line here either even though it is a very popular place to get your oil changed. Also look on the back of your reciepts form local grocery stores because lots of times there is coupons for a few dollars off your oil change. Other than that though the prices run about average. It is located in the middle of Niles so it is close to whereever you are going.